How does Wati automation feature work?

To add a team member to Wati, follow the steps given below:

• Open Wati
• Navigate to 'Team Members'
• Click on 'Add Member'
• Input the member's email and assign them a role.

To change your phone number on Wati, simply contact the support team of Wati, and they will assist you with the process, as changing the phone number linked to your WhatsApp Business API account requires re-verification.

To upload contacts in Wati, follow the steps given below:

• Open Wati
• Create a CSV file with the required contact details
• Navigate to 'Contacts'
• Click on 'Import Contacts'
• Upload the file
• Map the fields as needed.

To cancel my Wati subscription, follow the steps given below:

• Open Wati
• Navigate to the 'Billing' section
• Hit 'Cancel Subscription'
• Follow the on-screen instructions to confirm

To delete all contacts from Wati, follow the steps given below:

• Open Wati
• Navigate to the 'Contacts' section
• Choose the contacts you wish to delete
• Use the bulk delete option

Note: For complete removal, you may need admin access.