How can I pin a chat in Zoko?

In Zoko's template editor, you add a media header by uploading an image or media file like your product image or logo appearing at the top of the message. Such images especially in promotional messages would promote customer engagement with visual material and branding.

You can import contacts via the Zoko dashboard in one of the two methods: either by uploading a CSV file containing contact information or adding them manually by the tool. Zoko integrates well with other CRM systems that may directly import their contact details for easy handling.

Quick Replies and Templates can be created directly through Zoko's dashboard. Quick replies are pre-defined messages from which you can send immediately, and templates are pre-approved formats of messages for automated notifications sent through the platform's UI or API.

Signing up with Zoko is easy. You access the Zoko website, click on "Sign Up", and provide all your business details by filling out a registration form. Once you have signed up, you'll create a business profile, connect to WhatsApp Business, and start using its features.

When creating your template, you can simply append the footer text in the body section of your message, and then submit the template for WhatsApp's approval, confirming that it meets the compliance standards for WhatsApp's policies on messaging and adds the extra context that might also include disclaimers or a contact.