Can Vepaar send automated messages on WhatsApp?

Yes, Vepaar provides chatbot functionality that can automate customer interaction and provides fast, efficient responses to frequent queries. The chatbot can be programmed for various tasks, such as answering frequently asked questions, processing orders, providing product recommendations, and more. This will improve customer service through instant response 24/7 and also reduce human intervention in routine queries. It can be integrated with WhatsApp, which ensures smooth communication.

Here are some instructions to sync Vepaas with your existing CRM:

• The CRM integration on Vepaar helps one have their current CRM synchronized.
• This integrates customers' details with their preferences concerning the mode of contact and previous purchase history so that it appears in a singular location.
• Syncing Vepaar with the current CRM is a necessity in that you get recorded, in an easily retrievable manner, all engagements be it in WhatsApp, via email or social media.
• This has a basis for personalization for enhanced sales support operations.

Yes, Vepaar allows you to connect your email and other social media platforms, like Instagram, Facebook, etc. to your account. This makes it easier to interact with customers through multiple channels from one platform. Integrating your email allows you to manage customer communications, newsletters, and promotions. You can also share product updates and promotions directly from the app, which will help ensure that your messaging is consistent across all your marketing channels.

Yes, Vepaar supports connecting to popular e-commerce shops, such as Shopify and WooCommerce. This allows the product catalog to be synced along with orders and streamlines all aspects of the sales process. You can import your existing Shopify or WooCommerce products, so no further effort is required when setting up your online business, thereby saving you from effort duplication. This integration supports automatic processes like product updating, inventory management, and tracking orders.