Can I link my email or other social media platforms to Vepaar?

Yes, Vepaar provides chatbot functionality that can automate customer interaction and provides fast, efficient responses to frequent queries. The chatbot can be programmed for various tasks, such as answering frequently asked questions, processing orders, providing product recommendations, and more. This will improve customer service through instant response 24/7 and also reduce human intervention in routine queries. It can be integrated with WhatsApp, which ensures smooth communication.

Yes, Vepaar supports automation for WhatsApp messages. You can have automated notifications for different events like order confirmations, shipping updates, appointment reminders, and promotional offers. It really helps businesses interact with their customers in real time, and it saves time for manually managing repetitive tasks on communication. This means you can ensure your customers receive the right information at the right time without delay.

Vepaar helps in various ways:

• Vepaar provides tools for organizing and managing customer contact in a central database.
• You can filter contacts on the basis of purchase behavior, location, and the history of interactions with which you can customize your communications.
• This will help companies to interact with customers better and more efficiently, ensuring better retention.
• Vepaar also facilitates easy follow-ups, order status, and personalized communication through WhatsApp, email, and many other channels.

Here are some instructions to sync Vepaas with your existing CRM:

• The CRM integration on Vepaar helps one have their current CRM synchronized.
• This integrates customers' details with their preferences concerning the mode of contact and previous purchase history so that it appears in a singular location.
• Syncing Vepaar with the current CRM is a necessity in that you get recorded, in an easily retrievable manner, all engagements be it in WhatsApp, via email or social media.
• This has a basis for personalization for enhanced sales support operations.

Yes, Vepaar supports connecting to popular e-commerce shops, such as Shopify and WooCommerce. This allows the product catalog to be synced along with orders and streamlines all aspects of the sales process. You can import your existing Shopify or WooCommerce products, so no further effort is required when setting up your online business, thereby saving you from effort duplication. This integration supports automatic processes like product updating, inventory management, and tracking orders.