Can Vepaar integrate with WhatsApp Business API?

Yes, Vepaar provides chatbot functionality that can automate customer interaction and provides fast, efficient responses to frequent queries. The chatbot can be programmed for various tasks, such as answering frequently asked questions, processing orders, providing product recommendations, and more. This will improve customer service through instant response 24/7 and also reduce human intervention in routine queries. It can be integrated with WhatsApp, which ensures smooth communication.

Yes, Vepaar supports automation for WhatsApp messages. You can have automated notifications for different events like order confirmations, shipping updates, appointment reminders, and promotional offers. It really helps businesses interact with their customers in real time, and it saves time for manually managing repetitive tasks on communication. This means you can ensure your customers receive the right information at the right time without delay.

Here are some instructions to sync Vepaas with your existing CRM:

• The CRM integration on Vepaar helps one have their current CRM synchronized.
• This integrates customers' details with their preferences concerning the mode of contact and previous purchase history so that it appears in a singular location.
• Syncing Vepaar with the current CRM is a necessity in that you get recorded, in an easily retrievable manner, all engagements be it in WhatsApp, via email or social media.
• This has a basis for personalization for enhanced sales support operations.

Yes, Vepaar allows you to connect your email and other social media platforms, like Instagram, Facebook, etc. to your account. This makes it easier to interact with customers through multiple channels from one platform. Integrating your email allows you to manage customer communications, newsletters, and promotions. You can also share product updates and promotions directly from the app, which will help ensure that your messaging is consistent across all your marketing channels.