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How do I close or resolve a ticket in ERPNext?

Bhavana . Dec 05, 2024

A:

To close or resolve a ticket in ERPNext, follow the steps givne below:

  • Open ERPNext
  • Navigate to the Support module
  • Choose the ticket you wish to close
  • Update the status to 'Closed' and add any resolution comments
  • Ensure all associated tasks or follow-ups are completed.

Dec 07, 2024

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