Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure timely responses and resolutions to customer inquiries.
Can Cratio CRM handle customer support tickets and provide service-level agreement (SLA) management?
Sweta sharma . Dec 18, 2024
A:
Arvind Singh Dec 19, 2024
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Related Questions
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Cratio CRM supports easy data import/export through CSV files, APIs, and integrations, making migration from other CRM systems seamless.
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Cratio CRM offers flexible pricing plans that scale with business growth, including tiered options based on features, team size, and usage.
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Cratio CRM offers both cloud-based and on-premises deployment options, providing flexibility based on the organization's preferences.
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Cratio CRM includes email marketing tools for creating, automating, and analyzing campaigns. It offers segmentation, A/B testing, and performance tracking features.
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Yes, Cratio CRM is adaptable to both B2B and B2C business models, offering tools tailored to the needs of each type of customer relationship.
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