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What is Field Service automation (module) in Microsoft Dynamics 365?

Mohammad Shoaib ansari . Nov 29, 2024

A:

The Field Service feature within Microsoft Dynamics 365 streamlines and enhances field operations to enhance service delivery. Important aspects comprise managing work orders, scheduling resources using AI technology, and overseeing inventory to guarantee technicians have the necessary equipment.

Field workers can access customer and equipment history on their mobile devices, increasing the likelihood of fixing issues on the first visit.

Dec 02, 2024

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