Is Zoho an ERP or CRM?

Zoho is primarily a CRM (Customer Relationship Management) system. Zoho is a suite of cloud-based software applications that offers both ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) solutions. Its CRM platform, Zoho CRM, is designed to help businesses manage and streamline their sales, marketing, and customer support activities. On the other hand, Zoho also provides ERP functionalities through Zoho ERP, which integrates various business processes such as accounting, inventory management, procurement, and order processing. As part of its broader offering, Zoho provides a range of tools that cater to different aspects of business management, including finance, HR, and collaboration, making it a versatile solution for businesses seeking both CRM and ERP capabilities.