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Why do retail and e-commerce brands needs omnichannel customer engagement platform moengage?

Ravi dubey . Oct 08, 2024

A:

In order to provide a smooth and customized customer experience across all channels (such as websites, apps, emails, and SMS), retail and e-commerce brands require an omnichannel customer engagement platform like MoEngage. This platform unifies customer data, enables targeted messages to be sent at the appropriate time, increases engagement, drives sales, and fosters brand loyalty regardless of the customer's point of contact with the brand.

Oct 08, 2024

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