Why does PlagAware report sources that have been properly cited?

The license administrator in PlagAware has several important functions. User access management, ScanCredit distribution and the exploitation of the system are under his or her management. Administrators make sure that users abide by all the conditions that are set, such as limitations on the number of scans performed per day or month and active monitoring of the usage of the license. They also work to protect the licensing agreement and may need to reach out to PlagAware’s support centre when problems come up.

When a teaching license surpasses the predetermined usage in PlagAware, there will be a block to carrying out any more plagiarism checks until the beginning of the next billing cycle or will request that other ScanCredits be purchased. Exceeding the limits will create notifications for both the user and the administrator of the license, thus necessitating a suspension of use and reassessment of the license agreement. In some situations, users may be required to cross-grade their teaching license to that level which permits excess usage due to an increase in students and assignments.

The duration of the ScanCredits in PlagAware differs concerning the subscription plan or package bought. Most of the time, ScanCredits do not expire as long as the subscriber is active. However, the expiry of the remaining ScanCredits may depend on the dedicated plan when the subscription is not active or is cancelled. It is advisable to read the particulars of your plan because, in some scenarios, the unused ScanCredits could be eligible for a rollover while in some instances, they will be lost at the end of the subscription term.

PlagAware may identify text produced solely by AI applications like ChatGPT whose text has copied content available on the internet. Since many AI-powered applications generate texts based on information contained in already existing public materials, overlaps in already text submitted may be red-flagged for plagiarism. Nevertheless, as long as the text produced by the AI is an original one, and has no reference from any available sources, there is a high chance that the document will not pass through the copy-scan in PlagAware.