What are the site search functionalities of InSider’s eureka platform?

Insider helps in customer retention in the following ways:

• Personalization: The platform gives personalized content and suggestions depending on customer demographics, such as browsing patterns and past purchases. This personalized approach helps in creating a seamless client experience throughout various touchpoints
• Omnichannel Engagement: Insider's platform, Architect, enables businesses to communicate with clients across various channels like WhatsApp, email, SMS and web push notifications. This makes sure that the customers get relevant and timely communications, which can improve retention and loyalty
• Behavioral Triggers: The software utilizes behavioral triggers driven by AI to send tailored alerts for, back-in-stock notifications, abandoned cart reminders and price drops. These alerts help in re-engaging clients and encouraging them to repeat purchase.

Insider's predictive segments utilize AI to examine user demographics and find patterns that indicate the possibility of specific actions, like churning or purchasing. By analyzing factors like purchase history, customer lifecycle stage and discount affinity the platform creates intelligent segments that helps businesses to target users more successfully using personalized marketing techniques.

Insider provides users with tools to create engaging email content that helps in engaging customers within the inbox. The platform helps in minimizing redirects and delivering a good experience by providing tools for countdowns, embedding forms, accordions and carousels into each email.

The CRM functionalities that InSider provides are as follows:

• Contact Management: The platform enables users to organize and store customer data, track engagement, and control customer profiles in a single database
• Lead Scoring and Management: The software helps in prioritizing leads by assigning them scores depending on their engagement and behavior which allows the salespeople to prioritize on high-potential prospects
• Segmentation and Targeting: One can separate their audience base depending on behavior, demographics and other criteria and create customized marketing campaigns
• Customer Journey Mapping: Automation of routine tasks like email follow-ups, data entry, and scheduling, freeing up time for more strategic activities
• Analytics and Reporting: Provides broad analytics and reporting to track customer engagement, sales trends and campaign performance

Insider helps a user in journey orchestration by allowing them to create, automate and personalize customer journeys across their mobile app, website and across all channels which include push notifications, email, WhatsApp, SMS and more.