A user can adjust their product engagement score, by following the steps given below:
- Go to Settings and select Customer data
- Navigate to Engagement score
- If you wish to add additional activities, click on ‘Add activity’ and choose the activity you’d like
- modify the weight given to any of the activities that are pre-selected by Clicking on Activity weight
- Click on the trash icon next to activities that are unwanted to remove them
- Modify the engagement period as required and save changes.