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How can a user adjust their product engagement score in Ortto?

Sakshi . Aug 10, 2024

A:

A user can adjust their product engagement score, by following the steps given below:

  • Go to Settings and select Customer data
  • Navigate to Engagement score
  • If you wish to add additional activities, click on ‘Add activity’ and choose the activity you’d like
  • modify the weight given to any of the activities that are pre-selected by Clicking on Activity weight
  • Click on the trash icon next to activities that are unwanted to remove them
  • Modify the engagement period as required and save changes.

Aug 10, 2024

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