Custom layouts can be built in different ways in Customer.io, they are as follows:
Email layouts
- Create a new layout
- Copy the code of an email template that is inclined
- modify the content with Customer.io tags
- Now, you can remove the preheader text if needed
- Save the layout
In-app messages
- Create a blank template and name it
- Click on create message
- Select Code View
- Now, Copy and paste the desired code from the template into a new message
- Now, customization of the template can be done from there.
Starter layouts
- Navigate to the content section
- Click on the layout option to see the starter layouts
- Select a layout and name it
- Customize the CSS and HTML as per your need.
