How does Kylas handle customization of user roles and permissions?

Features that are available for managing customer feedback in Kylas are as follows:

• Gathering feedback from various channels
• Categorizing the data for easy sorting
• Storing feedback for easy analysis
• Using analysis tools and appropriate workflow model
• Automating the process for easy retrieval
• Discuss and update the feedback within the platform.

Yes, Kylas can be used for event management and tracking. Although its main functionality lies in CRM management, its flexible nature allows it to adapt to new advancements like event management and tracking.

Kylas handle data privacy and consent management by:

• Encrypting the data to ensure its security
• Providing authorized access
• Asking users’ permission before collecting or accessing their data
• Keeping their data only for a specified period
• Providing complete transparency. It makes sure that everything is working as it should be.

Here are some of the essential features that are available for managing sales territories:

• Sales potential forecasting
• Territory Optimization
• Sales performance
• Territory mapping
• Goal Setting

Yes, users can set up automated responses in Kylas that handle numerous scenarios and align the communication with teams and the other members.