New Delhi: PeppercornAI has launched its SaaS based digital assistance Pipr for insurance providers, brokers, and managing general agent (MGAs). It uses conversational AI to provide personalized experience to customers. Pipr, through natural language processing, guides customers via motor insurance purchase procedures, thereby eliminating the need of filling out forms.
By providing end-to-end digital experience, PeppercornAI helps in reducing costs and minimizing risk. Moreover, Pipr’s automated pre-sale underwriting function help in lowering loss ratios and improving risk management.
Nigel Lombard, CEO and founder of PeppercornAI, said, “We’re on a mission to help the entire industry accelerate its digital transformation, whether it’s an InsurTech startup with ambitious growth targets or a legacy provider looking for solutions to drive greater efficiencies.”
He further added that their team of insurance experts have been able to transform the customer experience by digitizing the entire conversation with its conversational AI platform.
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