Zendesk Sell

What is Zendesk Sell?

Zendesk Sell is a CRM software that enhances productivity and pipeline visibility for your sales team. This modern sales CRM features productivity tools, activity tracking, lead generation, and advanced analytics. Everything that your sales team needs can be found in one single centralized dashboard of Zendesk Sell.

It combines the functionality of the CRM with lead scoring, sales reporting, actionable insights, etc., into one solution. Zendesk Sell is easy to use and deploy. Using this CRM, your team can focus more on selling and less on admin work like data entry. Zendesk Sell also has mobile apps that helps salespeople to be productive every day while spending less time taking notes or entering data.

Why Choose Zendesk Sell Software?

• Unified Platform: A unified platform like Zendesk Sell allows you to access all the features, such as engagement, communication capabilities, prospecting, etc., in one place.
• Intuitive Interface: Zendesk Sell is built with an intuitive interface around everyday sales activities making the platform easy to use. It allows users to navigate easily and customize dashboards as per their choice.
• No Hidden Fees: This best CRM software provides comprehensive tools without hidden fees. Right from setup to ongoing maintenance, it offers a lower total cost of ownership.
• Streamlined Operations: Zendesk Sell streamlines operations with AI and automation. It's a ticketing system and AI-powered agents can resolve requests in multiple languages.
• Lower Cost of Ownership: This CRM tool offers a low total cost of ownership (TCO) via scalability, less implementation time, pre-built best practices system, and AI built for CX program.

Features of Zendesk Sell Software

• Contact and Account Management: For smooth account management, customer information and interactions are centrally stored.
• Customer Segmentation: For specialised marketing and sales initiatives, group and target clients according to particular criteria.
• Sales Pipeline Management: To maximise transaction flow and close rates, visualise and oversee the sales processes.
• Lead Qualification and Tracking: To make sure the best opportunities are given priority, collect, monitor, and qualify leads.
• Quote Management: Generate and manage quotes in a timely and correct manner to expedite the sales process.
• Sales Forecasting: To inform decision-making, project future sales using historical data and ongoing pipeline activities.
• Email Marketing: Create and distribute tailored email campaigns to interact with and develop prospects and clients.
• Automated Campaigns: To boost productivity, automate sales and marketing procedures using adaptable workflows.
• Touchpoint Monitoring: Keep tabs on all communications with clients and prospects via various platforms.
• Workflow Customisation: Adjust procedures and workflows to meet particular business needs and boost output.
• Task and Activity Management: Use task management software to keep track of your daily follow-ups and sales activity.
• Data Import/Export: To guarantee a seamless CRM transfer, import and export data from different platforms with ease.
• Call Recording and Tracking: For improved performance insights and training, record, analyse, and track sales calls.
• Third-party Integration: To increase Zendesk Sell's functionality, integrate it with well-known programs and resources.
• Real-time Analytics: Get the most recent information and performance indicators to help you make informed decisions.
• Role-based Access: To manage access to features and sensitive data, assign user roles and permissions.

Zendesk Sell Pricing

Zendesk Sell offers a basic subscription in three pricing plans, mentioned below:

• Sell Team: Starting from $19 per agent/month billed annually.
• Sell Growth: Starting from $55 per agent/month billed annually.
• Sell Professional: Starting from $115 per agent/month billed annually.

For additional customisations, users can choose Zendesk’s Enterprise plan that can be tailored to your specific requirements. This plan starts from US$ 169 per user/month.