Zaakpay Questions & Answers

In Zaakpay, you can access the test mode features for as long as you need, with no set time limit

To open a dispute with a seller in Zaakpay, follow the steps given below:

• Open your Zaakpay merchant account
• Navigate to the 'Orders' or 'Transactions' section
• Search for the specific transaction you wish to dispute
• Hit the 'Dispute' or 'Report Issue' option
• Enter the issue’s details
• Submit the dispute

To test the payment flow of Zaakpay for your website, follow the steps given below:

• Open your Zaakpay merchant account
• Open the sandbox or test mode
• Utilize virtual accounts or test cards to process test payments
• Verify that the payments have been completed accurately and that the transaction status has been updated appropriately
• Test different scenarios, like chargebacks, refunds, unsuccessful payments, and successful payments
• Examine reports and transaction logs to find any problems or mistakes.

Zaakpay is an eCommerce payment gateway that supports over 100 payment methods, Dome of which are as follows:

• Credit cards
• Net banking
• EWallets
• Debit cards
• MobiKwik Zip
• UPI

You can contact the merchant and provide them with the transaction details for a refund if you have made a duplicate payment for an order or service.

To identify fraud transactions on Zaakpay you should regularly monitor transaction activity and verify customer information. You can also communicate with customers to verify the transactions and be alert for transactions with unusual amounts. Utilizing fraud detection tools can also help with identifying transactions that are fraudulent.

According to information from Zaakpay, you can usually begin taking payments from clients the same day they sign up and finish the required verification process because the platform provides seamless onboarding features and same-day account activation.

To generate a secret key on Zaakpay, follow the steps givne below:

• Open your Zaakpay account
• Go to the ‘Developers’ section
• Hit ‘Configurations’
• Navigate to the ‘API Keys’ tab
• Locate the ‘Generate Key’ option to retrieve your merchant ID and secret key.

A Zaakpay account is usually activated within 24 hours of registering and submitting KYC documents.