Wortal CRM

What is Wortal CRM Software?

Wortal CRM is a customer relationship management software. It maintains business and customer data securely in a database. The data helps us to understand the customers' preferences and serving them better. This database contains details of customers, preferences, sales data, queries, resolutions, etc. Customer service agents use this data to get customer-related information and business information and use it to resolve queries. It supports the business with various sales, marketing, and customer service aspects. The software helps manage workflows with automation and complete tasks efficiently. The interface is user-friendly and customizable. Its dashboard gives an overview of the key business metrics and performance indicators. It allows the management of multiple businesses and multiple branches through a single platform.

It has various modules allowing users to access and manage different features. Its customer management feature allows recording and monitoring of every customer interaction, such as calls, emails, meetings, etc. Through this, it allows an understanding of their needs and preferences. It helps lead management by generating leads, classifying them based on set qualification rules, and nurturing leads from various sources. It assigns leads to various sales agents and helps them to track their progress in promoting conversions. It organizes company products into different categories, such as type, price, features, etc., and manages customer inventory, pricing, and promotions. It helps in stock management, transfers stocks on need from one warehouse to another, and provides stock status at any time.

Why Choose Wortal CRM Software?

• Manage multiple outlets: Use it to manage customers, products, and inventory across multiple outlets and manage customer relationships from a single interface.
• Lead management: Track and follow leads collected from online channels and send creative promotion messages to potential customers.
• Product categorization: Use it to categorize and price products based on different customer segments and markets.
• Resolve customer complaints: Allows for the recording and resolving of customer complaints and queries with a database containing business and customer data.
• Evaluate sales: Monitor and evaluate the sales team's business revenue performance through sales reports, business reports, and dashboards.

Benefits of Wortal CRM Software

• Customer satisfaction: It helps increase customer satisfaction by quickly resolving their issues and providing better services.
• Better conversion: Helps increase sales revenue by generating and converting more leads through better lead management.
• Automation: It provides automation support that helps to save time and resources by managing tasks related to sales and service processes.
• Product management: Allows the optimization of product management by categorizing, pricing, and promoting products based on market and customer segments.
• Better inventory management: Allows better inventory control by transferring and tracking real-time stock information across different locations.

Wortal CRM Pricing

Wortal CRM price in India starts at INR 300. It has multiple pricing plans and caters to a diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.