Worldline Questions & Answers

To find your API access code in Worldline, follow the steps given below:

• Open your Worldline account
• Go to the 'Configuration' section
• Navigate to 'Technical Information'
• Click on 'API settings'
• Here you will find your 'Direct API Key' which is basically your API access code
• If a key doesn't already exist, click 'Generate' to create a new key.

To assign user permissions in Worldline, you can use the User Manager in your Worldline account menu. To do so follow the steps given below:

• Open your Worldline account
• Navigate to the ‘User manager’ section
• Click on Configuration
• Choose Users
• Hit ‘New User’
• Input the required details
• Choose a profile
• Specify the access rights
• Hit ‘Create’

To process a refund in Worldline, you must instruct Worldline to submit a refund request. After that, you simply need to wait for the refund to be initiated. Once processed, Worldline will notify you about the refund. You can also check the status of the refund in the Payment Console.

To create a Checkout link in Worldline, follow the steps given below:

• Open your Worldline Merchant Portal
• Go to the 'Payment Links' section
• Utilize the link builder to input the required payment details
• Create a unique payment link that you can send to your customers

To find a transaction report in Worldline, follow the steps given below:

• Open the Worldline Back Office
• Click on Operations
• Select ‘View transactions’ or ‘Financial history’
• Utilize the search bar to find your transaction
• Press on the ‘Advanced Selection Criteria’ option to add more search criteria