WATI.io Software Pricing, Features & Reviews
What is WATI?
WATI is one of the best customer engagement & WhatsApp marketing platforms built to provide WhatsApp Business API access to SMBs. It allows businesses to use WhatsApp for sales, marketing & customer support. WATI also enables WhatsApp integration with CRMs, Helpdesks & third-party apps to automate WhatsApp messages for business communication.
WATI WhatsApp provides businesses with detailed analytics of how messages are performing, including the engagement of customers and the results of sales. Reporting features on the platform make it easy to measure the performance of WhatsApp campaigns. Further features include team collaboration, message templates, and real-time customer feedback, which increase the productivity of teams.
Key Features of WATI.io
- WhatsApp Broadcast & Marketing: Broadcast & automate whatsapp messages to up to 100k recipients from CRM, database, or Google Sheets.
- Reminders On WhatsApp: Send order updates, card reminders, and payment & receipt notifications on WhatsApp.
- Multi-Agent Login & Support Dashboard: Multi-login support for WhatsApp Business. Operate & provide chat support to customers from the WATI web & mobile app for agents.
- WhatsApp Chatbot Builder: Integrate chatbots on WhatsApp to automate sales & support 24*7.
Why Use WATI?
WATI.io is a WhatsApp-based CRM & support dashboard with advanced native integrations with leading tools including Zoho, Shopify, WooCommerce, HubSpot, etc. WATI also has a simple drag-and-drop no-code chatbot builder that allows businesses to scale effortlessly.
WATI is also able to provide a user interface, which is intuitive and allows businesses to handle and manage multiple WhatsApp accounts as easily as possible. It streamlines communication with their customers. It can be integrated into popular CRM and support platforms, allowing businesses to keep all interactions with customers in one place as a unified dashboard.
Moreover, WATI's advanced analytics helps businesses grasp deeper insights into their communication strategies. Businesses can then track metrics such as response time, engagement levels, and customer satisfaction to make data-driven decisions that continuously improve customer interactions.
Benefits of WATI io
- Complete WhatsApp Marketing Platform: Send reminders on WhatsApp & broadcast personalized campaigns to grow your business.
- Advanced WhatsApp Automation: Send & automate WhatsApp messages at scale. Trigger messages from CRMs & databases. Automate sales & support with an intelligent WhatsApp chatbot.
- Native Integrations: WATI WhatsApp allows businesses to integrate their WhatsApp business with leading CRMs & platforms, including HubSpot, Zoho, Shopify, WooCommerce, Pabbly, and Zapier.
- Advanced Reporting and Analytics: Performance-based reporting for agents & campaigns. Analytics dashboard to get detailed insights about success matrices.
WATI Pricing
WATI whatsapp pricing starts from ₹1,999/month for the annual plan. The Wati pricing plan includes:
- Growth: ₹1,999/month for the annual plan
- Pro: ₹4,499/month for the annual plan
- Business: ₹13,499/month for the annual plan