linkedin
  • Become a Seller

Get Free Advice

Show Price

Voice Analytics logo

Voice Analytics

Brand : Voice Analytics

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

VoiceAnalytics is an automated voice performance management for call centres, customer service teams and UX-based roles. It analyses 100% of calls daily/hourly and processes it to identify emotions (displeased, happy, uncertain, disappointed, neutral), keywords and phrases used (protocol, products, ...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Voice Analytics Software Pricing, Features & Reviews

VoiceAnalytics is an automated voice performance management for call centres, customer service teams and UX-based roles. It analyses 100% of calls daily/hourly and processes it to identify emotions (displeased, happy, uncertain, disappointed, neutral), keywords and phrases used (protocol, products, critical words), speech style and quality markers (articulation, intonation, pitch, speed, together-speech etc.) and productivity (speech, music and void times) in calls. The software helps in increasing operations efficiency and customer retention. It also reduces internal agent turnover to raise the efficiency of call handling and boost sales conversion rate, among other things.

Voice Analytics Pricing & Plans

Voice Analytics price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Voice Analytics Features

icon_check

Performance evaluation

Voice Analytics facilitates automated performance management for call centers.

icon_check

Speaker Identification

Voice Analytics also provides cloud-based speech analytics solutions for call centers.

icon_check

Gender Identification

Voice Analytics is able to recoganize different speech styles and identify the gender of the caller.

icon_check

Likelihood Ratio Calculation

Voice Analytics is able to determine if the customer was satisfied by the call using complex algorithms.

icon_check

Speech Silence Detection

Voice Analytics recognizes various elements of speech including articulation, intonation, pitch, speed and speech silence.

icon_check

Keyword Tracking

Voice Analytics is able to track important keywords and phrases to provide solutions.

Voice Analytics Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Integration Supported:
  • Ubuntu Windows
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • English

Voice Analytics Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

Voice Analytics FAQ

A Yes, objective track of each agent’s progress.
A Voice Analytics can automatically detects in-call speech, music and void periods.

Voice Analytics Alternatives

See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers