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Description
Pricing
Features
Specification
Review
Compare
FAQs
Alternatives
Get Free Advice
Buy Now
Brand : Vision Helpdesk
4.5 
3 Ratings
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₹ 1,195 excl. GST
₹ 1,410 incl. GST
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Save Extra with 2 Offers
Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Vision Helpdesk is a customer service software that provides the best-in-class customer support tools to small, mid-sized companies and big enterprises. The customer service software offers help desk ticketing and service desk management modules for managing all customer requests in a single place....Read more
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Calculated Price (Exclusive of all taxes)
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Real-Time Live Chat Messaging
With secure messaging through live chat platform, your sales team can address customer queries instantly and improve engagement. Advanced live chat functionalities increase the chance of converting website visitors into customers.
IT Service Desk Management
Manage IT service desk functionalities for multiple companies efficiently. The software further helps manage the data of multiple companies in terms of the staff and customers.
Multi Channel Ticket Management
You can respond to service requests instantly with an advanced ticket management system. It helps centralize all interactions with customers through channels like web portals, emails, phone, chat, and social media platforms.
We make it happen! Get your hands on the best solution based on your needs.
Ticketing Help Desk
The help desk software provides a centralized system for your staff to manage all customer queries.
Multi Channel Help Desk
Connect with your customers on multiple channels like email, phone, twitter & Facebook.
Blabby Collaboration
Blabby option helps your staff collaborate on ticket issues, and share files, videos & presentations.
Help Desk Ticket Billing
Time tracking module can be used for creating and sending professional invoices to the customers.
Gamification
The support ticketing system lets you set up quests, goals & achievement levels for improving the staff performance.
Task Management
Manage tasks by creating them and assigning these to the staff for simplifying the workflow.
Knowledgebase & Forums
Create a categorized knowledge base, rate the content, and share comments with Vision Helpdesk.
Help Desk Automation
The software helps define the rules to address customer queries based on various criteria and events.
SLA Rules and Ticket Escalation
Service level agreement tickets show the ticket resolution & response time for resolving customer issues.
Time Tracking
It allows time tracking entries for billable & work time, amount and work description.
Multi Language Help Desk
Translate staff and customer portal in different languages with the live chat tool.
Customer Support Survey
The customer support software with inbuilt custom form elements helps prepare survey forms.
Self Service Customer Portal
The portal offers knowledge base and community forums that include FAQs, articles, etc.
Secure Help Desk
SSL & password encryption, IP restriction and two-factor authentication ensure that the customer data is always protected.
Reporting
Get access to metrics for analysing staff performance, customer preferences & ticketing.
Apps and Integrations
Integrates easily with third party software for billing, chat, project management and CRM tools.
| Brand Name | Vision Helpdesk |
| Information | Vision Helpdesk offers four products 1) Help Desk Software 2) Satellite Help Desk (Multi Company Help Desk) 3) ITSM Service Desk Software 4) Live Chat Software All products are available in both SaaS and On-Premises versions. |
| Founded Year | 2005 |
| Director/Founders | Sachin Jadhav |
| Company Size | 1-100 Employees |
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