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Troopr HelpDesk

Brand : Troopr Labs Inc

Starting at $ 49

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Troopr HelpDesk Platform will elevate customer support with seamless ticket management and knowledge sharing, empowering your team to deliver exceptional service efficiently....Read more

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Troopr HelpDesk Software Pricing, Features & Reviews

What is Troopr HelpDesk Software?

Troopr HelpDesk is a modern and efficient solution that revolutionizes how you manage customer support and service requests. This software transforms your support process into a seamless and responsive experience. Troopr HelpDesk adds a touch of fun to support requests with emoji ticketing. Simplify issue categorization and make the support process engaging for your customers and team. Keep your support data up-to-date effortlessly with automatic syncing. Troopr HelpDesk ensures all support-related information syncs across your systems, reducing manual data entry and minimizing errors.

Gather valuable feedback from customers and team members effortlessly. Troopr HelpDesk allows for efficient feedback collection, helping you refine your support processes based on real input. Troopr HelpDesk provides recommended solutions based on previous interactions, helping your team resolve issues faster and more accurately. Enhance your knowledge base and documentation with Troopr HelpDesk.

Ensure that the correct documents are suggested to customers and support agents, reducing resolution times. Collaborate seamlessly with internal comments. Troopr HelpDesk enables team members to leave comments and share insights within tickets, improving communication and issue resolution. In essence, Troopr HelpDesk is more than just software; it's your best friend for enhancing the customer support experience for both your team and your customers.

Why Choose Troopr HelpDesk System?

Customer-centric businesses, such as e-commerce platforms and online retailers, should embrace Troopr HelpDesk to elevate their customer support capabilities. It allows these businesses to engage customers effectively and resolve their issues promptly, improving customer satisfaction and loyalty. IT departments within enterprises can significantly benefit from Troopr HelpDesk's efficient support management tools.

Also, service-oriented organizations, such as healthcare providers and professional service firms, should consider Troopr HelpDesk to streamline their service management processes. Features like easy feedback and internal comments facilitate effective communication among team members and with clients, leading to improved service delivery and better customer relationships. Adopt this software to provide exceptional customer support, enhance operational efficiency, and foster collaboration, ultimately improving customer satisfaction and business success.

Benefits of Troopr HelpDesk Solution

  • Streamline support processes with emoji ticketing, engaging customers, and teams effectively.
  • Improve efficiency by automatically syncing support data across systems, reducing manual effort.
  • Gather valuable feedback effortlessly to refine support processes based on real input.
  • Resolve issues faster with automatic suggestions, enhancing support team productivity.
  • Enhance knowledge base and documentation accuracy, reducing resolution times.
  • Foster collaboration and improve communication with in-ticket comments, leading to quicker issue resolution.

Pricing of Troopr HelpDesk Platform

Troopr HelpDesk platform pricing is available om request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Troopr HelpDesk Pricing & Plans

Pro
  • Slack users in workspace* Up to 500
  • Number of support channels 1
  • Number of agent channels 1
  • Number of tickets /month 300
  • Support Jira cloud, Server /DC
    • Monthly
Starting at $ 49

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Troopr HelpDesk Features

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Emoji Ticketing

Simplify issue categorization and engage customers and support teams with fun emoji-based ticketing.

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Automatic Syncing

Keep support data up-to-date effortlessly, reducing manual data entry and minimizing errors.

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Easy Feedback

Efficiently gather valuable feedback from customers and team members to refine support processes.

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Automatic Suggestions

Speed up support responses with intelligent suggestions based on previous interactions.

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Tune Document Matching

Ensure the right documents are suggested to customers and agents for quicker resolution.

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Internal Comments

Enhance collaboration with in-ticket comments, improving communication and issue resolution.

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Real Time Insights

Make data-driven decisions with dynamic views of support performance in real-time.

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Proactive Reminders

Stay organized and never miss critical support tasks or follow-ups.

Troopr HelpDesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMEs, MSMBs, MSMEs
  • Email, Live Chat, Communities
  • Videos
  • English

Troopr HelpDesk Reviews and Ratings

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Troopr Labs Inc Company Details

Brand Name Troopr Labs Inc
Information Troopr solution for IT and operations teams delivers instant workplace helpdesk solutions powered by Slack, Jira and Confluence.
Founded Year 2019
Director/Founders Rashmi Gupta
Company Size 1-100 Employees

Troopr HelpDesk FAQ

A Troopr HelpDesk Time Tracking Software is compatible with Windows and macOS device systems.
A Troopr HelpDesk app is unavailable on Android and iOS devices.
A Troopr HelpDesk Time Tracking Software supports web-based deployment.
A Troopr HelpDesk Time Tracking Software price in India is available on request at techjockey.com. Its price in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.
A Troopr HelpDesk is designed for support teams and organizations looking to streamline customer service operations. It caters to support agents and teams who use Slack and Jira service management for effective issue resolution and collaboration.
A Troopr HelpDesk Time Tracking Software's demo is available for free with techjockey.com.
A Troopr HelpDesk Time Tracking Software System does not offer a free trial.
A Troopr HelpDesk Time Tracking Making Software's installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A Troopr HelpDesk is a Slack-integrated tool that streamlines customer support by connecting with Jira service management. It allows support agents to efficiently handle customer issues within Slack without the need to log in to Jira, simplifying the support process and enhancing team collaboration.

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