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Voicemail
In case the caller does not get access to any support agent, they can drop a voicemail message in the system that will be
Integration
Trident software can integrate with a wide variety of applications through API network formation to share data in
Reporting
The call recording software creates comprehensive reports on CDR, call tracking, call traffic, etc. for detailed insights into
Call History
Users can access the call logs to check the calls made to them and by them at any time.
Management Information System
The software enables companies to create comprehensive reports to have a better understanding of the workforce.
Call Routing
Trident enables users to route the calls to preferred agents in real-time.
IVR Greeting
Companies can set welcome voice messages to filter the queries of callers via IVR system in Trident.
Teamwork & Communication
The software allows company to manage the inter-departmental and inter-team communication seamlessly. In addition to that, it
Brand Name | Dialoga |
Information | Dialogue is a leading virtual care provider that empowers organizations to build healthier, happier, and more productive teams. Our high-touch health and well-being programs provide organizations and their members with tailored, measurable, and quality clinical care. |
Founded Year | 2000 |
Director/Founders | Omri Katz |
Company Size | 1-100 Employees |
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