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Ticketing
Allows users to create, assign, and track support tickets for service requests and issues, ensuring timely resolution.
IT Asset Management
Manages and tracks IT assets, including hardware and software, to optimize usage and maintenance.
Change Management
Facilitates the planning, execution, and tracking of changes in systems or processes to minimize disruption.
Self-Service Portal
Empowers users to submit requests, track progress, and find solutions independently through a user-friendly portal.
Purchasing
Manages procurement of goods and services, streamlining purchasing processes and maintaining inventory control.
Analytics Dashboard & Reports
Provides visual insights and reports on performance, service requests, and resource usage for data-driven decisions.
Knowledge Management
Stores and organizes knowledge articles and FAQs to provide quick solutions for users and reduce repeat requests.
Custom License Management
Tracks and manages software licenses to ensure compliance and avoid unnecessary renewals or expirations.
HR Management
Handles HR-related tasks such as employee records, leave requests, and payroll, ensuring smooth employee management.
Brand Name | BMC |
Information | BMC Software is a business service management platform offering cloud and IT management solutions for businesses. |
Founded Year | 1980 |
Director/Founders | BMC Software |
Company Size | 1000+ Employees |
Other Products | BMC Helix Discovery , BMC Helix Remedyforce, Bmc Truesight, Control M, BMC Helix ITSM |
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