Process requests faster with TOPdesk’s Incident Management and Self-Service Portal

Topdesk

Brand : TOPDESK

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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TOPdesk is designed to streamline and manage IT support and service requests. It provides features for incident management, service catalogue, and change management, enhancing organizational efficiency....Read more

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Topdesk Software Pricing, Features & Reviews

What is TOPdesk?

TOPdesk is an IT service management (ITSM) tool that helps organizations efficiently manage and streamline their IT support and service processes. It offers functionalities for incident management, service request handling, and change management, enabling IT teams to provide better support and maintain high service quality.

It also includes features for knowledge management, self-service portals, and asset management, helping to improve overall IT operations and customer satisfaction. Its intuitive interface and customizable options make it suitable for various organizational needs. TOPdesk aims to enhance productivity and reduce operational costs by automating and optimizing IT workflows.

Why Choose TOPdesk Software?

Streamlined IT Support: It centralizes IT service management, allowing for efficient handling of incidents, service requests, and changes.
Customizable Solutions: It provides customizable workflows and features tailored to meet the specific needs of various organizations.
Enhanced User Experience: The intuitive interface and self-service portal improve user satisfaction and reduce IT teams' time on routine tasks.
Knowledge Management: It includes robust knowledge management tools, enabling users to access solutions and information quickly, reducing repeated issues.
Automation and Integration: The software supports the automation of repetitive tasks and integrates with other systems, improving overall efficiency.
ITIL-Based Processes: It is built on ITIL best practices, ensuring standardized processes that enhance service quality and operational efficiency.
Scalability: It's designed to grow with your organization, offering scalable solutions that adapt to increasing demands and complexity.

Benefits of TOPdesk Platform

Improved Collaboration: It enhances teamwork by providing a unified communication and task management platform among IT staff and other departments.
Real-Time Reporting and Analytics: It offers comprehensive reporting and analytics tools that help monitor performance, track KPIs, and make data-driven decisions.
Enhanced Security: It includes robust security features to protect sensitive data and ensure industry standards and regulations compliance.
Flexible Deployment Options: It supports various deployment models, including cloud-based and on-premises solutions, allowing organizations to choose the best fit for their needs.
User-Friendly Mobile Access: It provides mobile access to IT service management functions, enabling IT staff and users to manage requests and incidents on the go.
Incident Management: Effectively manage and prioritize incidents while tracking their progress in resolution.
Service Level Management: Register service level agreements (SLAs) and ensure compliance to maintain service quality.
Workflow Automation: Automate repetitive tasks, integrate with third-party tools, and set up action triggers for notifications.
Mobile Access: Access TOPdesk through mobile devices to complete tasks and stay productive on the go.

Pricing of TOPdesk

TOPdesk price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. If you have further queries related to the product, you can contact our product team to learn more about the pricing and offers.