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Tiledesk

Brand : Tiledesk S.r.l

Starting at € 25

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Tiledesk Live Chat Software delivers real-time customer support and engagement through its powerful features, including customizable chat widgets, agent collaboration, and rich media support. ...Read more

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Tiledesk Software Pricing, Features & Reviews

What is Tiledesk Software?

Tiledesk is an all-in-one customer engagement platform revolutionizing how businesses connect with customers. With its omnichannel live chat and chatbot capabilities, Tiledesk empowers companies to boost marketing revenue, qualify leads, and maximize conversions on all digital channels.

With Tiledesk, you can effortlessly integrate the Live Chat widget onto your website and connect your chatbots to popular messaging channels like WhatsApp and Facebook Messenger. Engage your customers in real-time conversations, provide exceptional support, and increase customer satisfaction.

Unlock the power of Tiledesk's no-code platform, designed to qualify leads better and drive marketing success. Explore a vast collection of ready-to-use templates that cater to your specific needs, or unleash your creativity and design tailored chatbots with just one click. Seamlessly combine chatbots with your live agents to deliver a personalized and efficient customer experience across multiple channels.

You will be mistaken if you think Tiledesk stops at live chat and chatbots. It also offers a Conversational Ticketing Platform, enabling you to handle customer issues efficiently. This helps provide your customers with a seamless experience and ensures no concern goes unnoticed.

Tiledesk is built on an open-source stack, prioritizing privacy, and allowing companies to retain data ownership. This makes it one of the most reliable customer support software available today.

Why Choose Tiledesk?

Experience the power of Tiledesk and transform your customer engagement. Drive revenue, enhance customer satisfaction, and streamline your support processes with this comprehensive and versatile platform. Whether you are an e-commerce store, a SaaS company, or a service provider, Tiledesk empowers you to build long-lasting customer relationships.

Benefits of Tiledesk Live Chat Software

  • Tiledesk empowers businesses to engage with their customers across multiple channels. This enables real-time interactions, personalized support, and seamless communication, enhancing customer engagement and satisfaction.
  • It enables the design of tailored chatbots that interact with potential customers, helping to identify and nurture high-quality leads, ultimately boosting conversion rates. Being a low-code platform, it saves companies a lot of time, effort, and money.
  • The platform provides a seamless ticketing experience, ensuring that human agents effectively track, manage, and resolve customer inquiries, leading to improved support processes and customer satisfaction.
  • It offers a comprehensive knowledge base, allowing businesses to create and maintain a centralized repository of information. This empowers customers with self-service options, enabling them to find answers to their questions quickly and reducing the workload on support teams.
  • Tiledesk provides businesses with valuable insights into customer interactions, team performance, and customer satisfaction. This enables businesses to make informed decisions, identify areas for improvement, and optimize their customer engagement strategies for better results.

Pricing of Tiledesk Live Chat Software

The Tiledesk Live Chat system pricing starts at € 19 at techjockey.com.

The overall pricing model is based on different factors such as personalization, extra features required, total users, and the deployment type. Please feel free to request a call from our product experts if you want to learn more about our subscription plans or premium package deals.

Tiledesk Pricing & Plans

Basic
  • 4 Seats included
  • 800 Conversations (per month)
  • CRM
  • Canned Responses
  • Private Notes
  • Unlimited History
  • Working Hours
  • Email Ticketing & Email Support
  • User Ratings
  • Webhooks
    • Licenses
    • Monthly
Starting at € 25

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Tiledesk Features

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Activity Dashboard

Stay on top of your team's performance and track key metrics.

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Ticket Management

Efficiently handle and resolve customer issues, ensuring prompt and organized support.

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Email Management

Seamlessly manage customer inquiries and communication.

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Knowledge Base Management

Create and maintain a centralized knowledge base, empowering customers with self-service options and reducing support workload.

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Reporting & Analytics

Gain valuable insights into customer interactions, team performance, and customer satisfaction.

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Customizable Branding

Personalize the customer experience by customizing the branding and design elements to align with your company's unique identity.

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Multi-Channel Communication

Engage with customers across multiple channels, including chat, email, and social media, ensuring seamless and consistent

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Social Media Integration

Connect and manage social media platforms within the customer engagement platform.

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Third Party Integration

Integrate with other essential tools and services to enhance productivity and streamline workflows across your organization.

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Live Chat

Engage in real-time customer conversations, provide immediate support, and drive customer satisfaction.

Tiledesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Tiledesk Reviews and Ratings

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Tiledesk S.r.l Company Details

Brand Name Tiledesk S.r.l
Information Tiledesk is the first messaging platform that seamlessly connects chatbots and humans, from lead generation to customer excellence, with its orchestration layer and built-in AI powered Bots.
Founded Year 2020
Director/Founders Andrea Leo, Andrea Sponziello, Michele Pomposo
Company Size 1-100 Employees

Tiledesk FAQ

A Tiledesk software is compatible with Windows and macOS operating systems.
A Tiledesk app is unavailable on Android and iOS devices.
A Tiledesk system supports web-based deployment.
A Tiledesk Live Chat Software pricing starts from ? 19 at techjockey.com.
A Tiledesk Live Chat Software can be used by website owners, customer care services and individuals who need robust live chat software for their business.
A Tiledesk Live Chat Software demo is available for free with techjockey.com.
A Tiledesk Live Chat Software offers a free trial. Please request a call back for subscription-related details and to avail offers on premium packages.
A Tiledesk Live Chat Software is a web-based platform. So, you need not download any software or app to use it.
A Tiledesk is a comprehensive customer engagement platform offering various features. It enables businesses to interact with customers seamlessly through various channels, including live chat and chatbots. It can help you from generating leads to post-sales support, ensuring an all-in-one solution for effective customer communication.

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