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Tethr

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Tethr speech analytics software is designed to analyze and extract insights from customer interactions, particularly in call centers, using artificial intelligence and natural language processing....Read more

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Tethr Software Pricing, Features & Reviews

What is Tethr?

Tethr speech analytics software is a tool developed by the company Tethr to analyze and gain insights from customer interactions, specifically focusing on spoken conversations in call center environments. Utilizing artificial intelligence and natural language processing, the software examines verbal exchanges to extract valuable information.

Its primary goal is to help organizations understand customer sentiments, identify patterns, and derive actionable insights from these interactions. Commonly employed in customer service settings, the software contributes to improving overall customer experience, enhancing agent performance, and optimizing business processes.

Why Choose Tethr Software?

  • Insightful Analytics: Extract valuable insights from spoken conversations for a better understanding of customer interactions.
  • Automatic Transcription: Automate spoken word-to-text conversion, simplifying review and analysis of recorded conversations.
  • Enhanced Customer Experience: Analyze interactions to understand sentiments and preferences, improving customer experience management.
  • Data-Driven Decision Making: Enable data-driven decisions through comprehensive analytics on customer interactions and agent performance.
  • Efficient Call Center Management: Support call center operations with tools for monitoring and optimizing performance.
  • Automated Insights: Utilize AI to automate the extraction of insights from voice data, saving time and resources.
  • Quality Assurance: Aid in quality assurance by recording and analyzing conversations to improve customer interactions.
  • Compliance and Risk Management: Assist in compliance monitoring and risk management by recording and analyzing calls.
  • Real-Time Analysis: Offer real-time analysis of customer conversations for prompt response to emerging trends or issues.

Benefits of Tethr Platform

  • Voice of the Customer (VoC):Provides real-time insights into customer sentiment, emotions, and preferences through voice analysis.
  • Agent Performance Management: Offers tools to evaluate and improve agent productivity, efficiency, and customer service skills.
  • Speech Analytics: Analyzes customer interactions to identify trends, patterns, and insights for informed business decisions.
  • Sentiment Analysis: Utilizes natural language processing (NLP) to detect and analyze sentiment in customer interactions.
  • Compliance Monitoring: Monitors customer interactions to ensure compliance with regulations, policies, or scripts.
  • Customizable Reporting: Offers customizable reporting options for tracking progress, identifying areas for improvement, and making data-driven decisions.
  • Integration with Other Systems: Integrates with CRM, ERP, or marketing automation platforms for a comprehensive view of customer interactions.

Pricing of Tethr Speech Analytics Software

Tethr price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Tethr Pricing & Plans

Tethr price is available on request

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Tethr Features

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Speech Analytics

It includes advanced speech analytics capabilities for extracting insights from customer interactions.

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Conversation Intelligence

The platform leverages AI for intelligent analysis, providing valuable information and data-driven insights.

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Customer Experience Management

It focuses on enhancing overall customer experience by analyzing interactions and deriving insights for improvement.

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Natural Language Processing

The software employs natural language processing techniques to understand and interpret spoken conversations.

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Predictive Analytics

It incorporates predictive analytics to anticipate trends and make proactive decisions based on customer interaction data.

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Automatic Transcription

The software automatically transcribes spoken conversations into text for easy analysis and review.

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Decrease Churn Rate

It strives to reduce churn rates by offering insights for improved customer satisfaction and engagement.

Tethr Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Tethr Reviews and Ratings

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Tethr Company Details

Brand Name Tethr
Information Tethr operates as an AI-powered conversation intelligence platform.
Founded Year 2013
Director/Founders Adam Larsen, Michael D. Mings, Ross Jones, Spence Wetjen, Steve Trier
Company Size 1-100 Employees

Tethr FAQ

A Tethr Software is compatible with Ubuntu, Windows, Linux and macOS.
A Tethr app is not available for Android and iOS app users.
A Tethr Software supports cloud-based deployment.
A Tethr price details are available on request at techjockey.com.
A Tethr Software is typically used by all industries to seek insights from customer interactions to enhance performance and satisfaction.
A Yes, Tethr Software free demo is available at techjockey.com.
A Tethr Software does not offer a free trial. However, the premium plan with advanced features and exciting deals is available at techjockey.com.
A Tethr Software installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.
A Tethr Software works by employing advanced speech analytics and artificial intelligence to analyze customer interactions, extracting insights to improve customer experience and business processes.

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