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Tata WhatsApp Business logo tata whatsapp builder advance analytics tata whatsapp builder campaign manager tata whatsapp builder customer interactions tata whatsapp builder seamless engage
tata whatsapp builder advance analytics
tata whatsapp builder campaign manager
tata whatsapp builder customer interactions
tata whatsapp builder seamless engage

Tata WhatsApp Business

Brand : Tata Teleservices Ltd

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Starting Price:

₹ 4,999 excl. GST

₹ 5,899 incl. GST

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Tata WhatsApp Business Marketing System empowers businesses with seamless customer engagement, optimizing marketing efforts through automated messaging. ...Read more

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Tata WhatsApp Business Software Pricing, Features & Reviews

What is Tata WhatsApp Business Software?

Elevate your customer experience with Tata WhatsApp Business, the ultimate solution for businesses looking to revolutionize their communication and service. In today's fast-paced digital world, seamless and superior customer interaction is crucial.

Tata's WhatsApp Business platform, integrated into the Smartflo business suite, empowers businesses to adapt to new challenges and provide exceptional assistance to their valued customers.

With Tata WhatsApp Business, you can boost lead conversion rates by allowing self-service options and designing smart campaigns that engage and convert potential customers effectively. This platform automates customer interactions and integrates easily with other channels, streamlining operations and reducing support expenditures.

Moreover, Tata WhatsApp Business allows you to migrate your existing WhatsApp number, ensuring a smooth transition and minimal disruption to your ongoing customer relationships.

This Whatsapp marketing software ensures that human agents promptly address customer inquiries when needed, resulting in increased customer satisfaction and loyalty. Language barriers are no longer a concern as Tata WhatsApp Business supports multiple languages, ensuring your communication is accessible and relatable to a diverse customer base.

You can gain valuable insights into your customer interactions with robust analytics and service assurance features. You can monitor performance, track key metrics, and continuously improve your CX strategy.

Why Choose Tata WhatsApp Business System?

Tata WhatsApp Business is essential for business owners and entrepreneurs looking to enhance customer engagement and expand their reach. It offers crucial features for delivering exceptional customer service and nurturing client relationships. This platform empowers you to streamline operations, reduce support costs, and leverage analytics to make informed decisions, ultimately boosting customer satisfaction and driving growth.

Customer service managers can leverage Tata WhatsApp Business to optimize their support operations. Features like analytics and service assurance enable them to monitor and improve service quality, while the seamless migration of existing WhatsApp numbers ensures a smooth transition. It ensures that complex customer inquiries are addressed promptly, enhancing overall service efficiency and customer satisfaction.

Benefits of Tata WhatsApp Business Marketing Solution

  • It will elevate customer satisfaction with live agent support, ensuring personalized assistance.
  • You can expand your global reach with multi-lingual support, breaking language barriers.
  • It will help you to make data-driven decisions and enhance strategy with robust analytics.
  • Ensures service reliability and quality through proactive service assurance measures.
  • You can seamlessly migrate your existing WhatsApp number, minimizing disruption.
  • You can engage customers effectively with rich media, creating immersive and memorable interactions.

Pricing of Tata WhatsApp Business Marketing Platform

Tata WhatsApp Business marketing platform pricing starts from INR 4,999 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers. 

Tata WhatsApp Business Pricing & Plans

Tata WhatsApp Business
  • 10000 free chat messages
  • Live Agent Feature
  • Advanced analytics
  • Smart Campaign manager
  • Supports TFN
    • Quantity
    • Monthly (Months)

Calculated Price (Exclusive of all taxes)

4999

Tata WhatsApp Business Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Send messages to multiple contacts simultaneously.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.
  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.

Chatbot & Automation

  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check API Integration Connect with various business applications via API.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.
  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.

Security & Compliance

  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Data Retention Policy Manage data storage and deletion policies.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

Others

  • icon_check Multi Language Support

Tata WhatsApp Business Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMEs, MSMBs, MSMEs
  • Email
  • Videos
  • English

Tata WhatsApp Business Reviews and Ratings

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Tata Teleservices Ltd Company Details

Brand Name Tata Teleservices Ltd
Information Tata Tele Business Services is a leading player in the connectivity and communication solutions market serving enterprise customers. With services ranging from connectivity, collaboration, cloud, security, IoT and marketing solutions.
Founded Year 1996
Director/Founders Tata Sons, Ratan Tata
Company Size 1000+ Employees
Other Products Smartflo - Cloud Telephony Solutions

Tata WhatsApp Business FAQ

A Tata WhatsApp Business WhatsApp Marketing Software is compatible with Windows and macOS device systems.
A The Tata WhatsApp Business app is unavailable on Android and iOS devices.
A Tata WhatsApp Business WhatsApp Marketing system supports web-based deployment.
A Tata WhatsApp Business WhatsApp Marketing software pricing starts from INR 4,999 at techjockey.com.
A Tata WhatsApp Business software is suitable for businesses of all sizes and industries seeking to leverage WhatsApp for customer engagement, lead conversion, and automated marketing campaigns.
A Tata WhatsApp Business platform demo is available for free with techjockey.com.
A Tata WhatsApp Business WhatsApp Marketing system does not offer a free trial.
A Tata WhatsApp Business WhatsApp Marketing system installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A Tata WhatsApp Business platform is a marketing software that helps businesses connect with their customers through WhatsApp. It enables companies to boost lead conversion rates, automate customer experiences, and create intelligent marketing campaigns, enhancing engagement and outreach strategies.

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