Talisma CRM Questions & Answers

Some of the new enhancements are as follows:

• Virtual customer assistance framework
• Enhancing the analytics capabilities
• Doing historical reporting

Yes, Talisma CRM is designed to work for big companies with numerous departments. It's an omnichannel platform for customer engagement that aids businesses in managing client relations and offering a positive client experience.

Yes,  Talisma CRM has an AI engine that provides insights, helps their customer make decision and figure out the overall improvement. Talisma CRM learns from customer's interaction over a valid date, study campaign responses and suggest campaign parameters.

To run Talisma CRM with ease, follow the steps mentioned below:

The server side should have an OS of Windows Server 2012 or later, Multi-core Intel Xeon or equivalent processors, 16 GB RAM and 100GB of free space on your hard disk.

While the Client Side should be laced with an OS of Windows 10 or later, Intel Core i5 processors, a minimum of 8GB of RAM and an extra 20GB of free space.

Pros of Talisma CRM:

Budget-friendly

Easy to keep track of elements

Descent color scheming

Contact based search

Cons of Talisma CRM:

The UI is a bit congested

Counter-intrusive interface

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There are case studies on successful implementations of Talisma CRM for numerous businesses, including financial institutions, hostels and enterprises, such as Tata Mutual Funds, IndusInd Bank, Motilal Oswal, ITC Hotels and Childline.

There are various functionalities of Talisma CRM that help small businesses flourish, such as:

• Serve customers efficiently
• Keep track customer’s needs at all times
• Make sure that the customer’s needs are getting fulfilled
• Identifying prospective leads
• Creating new leads via a safe funnel.

Talisma CRM aims to be associated with GDPR and other data protection regulations by embodying various key features designed to ensure data protection.

Talisma CRM values data privacy. It has a strict policy against selling, renting, or even sharing data. It does not disclose any information to a third party until there is a law involved.

Some of the security measures are as follows:

• It makes use of an encryption technique and converts your data into a more secure kind
• Restricts the access towards a particular file as per the user
• Protects against threat
• Keeps the system up-to-date
• Gives an overview of the system.