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Sysaid

Brand : SysAid

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SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to streamline IT support....Read more

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Sysaid Software Pricing, Features & Reviews

What is Sysaid?

SysAid is a comprehensive AI-powered Help Desk and IT Service Management (ITSM) software designed specifically for the hospitality industry. It integrates generative AI into every aspect of service management, enabling lean teams to deliver exceptional service faster and more accurately.

It offers advanced features such as automated ticket management, customizable settings, and a fully conversational user interface to streamline IT support services. It helps hospitality businesses resolve help desk issues faster by cross-referencing all tickets, users, and assets within the system.

Why Choose Sysaid Software?

  • Integrated AI capabilities: It integrates generative AI into every aspect of service management, enabling lean IT teams to deliver exceptional service faster and more accurately.
  • Automated ticket management: It offers features like automated ticket routing, customizable settings, and a conversational user interface to streamline IT support services.
  • Improved productivity: The platform's self-service portal and knowledge base allow end-users to resolve common IT problems independently, freeing the IT team to focus on more complex issues.
  • Remote management: It provides remote control capabilities, holistic reporting, and the ability to customize the user interface without coding.
  • Positive user reviews: Customers consistently praise its ease of use, workflow capabilities, and outstanding customer support.

Benefits of Sysaid Platform

  • Generative AI: Integrates AI into service management for faster, more accurate responses.
  • Customizable Settings: Allows extensive customization to fit specific organizational needs and preferences.
  • Service Desk: Provides a comprehensive service desk for managing IT support requests and incidents.
  • Self-Service Portal: A self-service portal allows users to submit and track their support tickets.
  • Remote Control: Enables remote access and support for troubleshooting and device control.
  • Knowledge Base: Maintains a knowledge base for storing solutions and best practices.
  • Reporting and Analytics: Generate detailed reports and analytics to monitor IT performance and service levels.
  • Integration Capabilities: Integrates with various third-party applications and tools for seamless operations.
  • Mobile Access: Provides mobile access to the service desk and IT management tools for on-the-go support.

Pricing of Sysaid

Sysaid price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Sysaid Pricing & Plans

Sysaid price is available on request

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Sysaid Features

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Self-Service Automation

Enables users to solve IT issues independently using automated processes and access to a knowledge base.

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Ticket Automation

Automated ticket creation, routing, and escalation to improve response times and operational efficiency.

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Asset Management

Tracks and manages IT assets throughout their lifecycle, ensuring optimal utilization and compliance.

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Remote Control

IT staff can remotely access and troubleshoot end-user devices, reducing downtime and enhancing support.

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Reporting

Provides detailed reports and analytics on IT performance and operations for informed decision-making.

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Codeless Configuration

Enables customization of IT environments and workflows without coding, enhancing flexibility and efficiency.

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Workflow Automation

Automates IT processes to streamline operations, maintain consistency, and reduce manual effort.

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Change Management

Controls and manages IT systems and infrastructure changes systematically to minimize risks and disruptions.

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Incident Management

Manages IT incidents through structured workflows to minimize business impact and ensure timely resolution.

Sysaid Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Language:
  • AI Features:
  • Technology:
  • Windows iOS Android MacOS Windows(Phone) Linux
  • DesktopMobile
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMEs
  • Phone, Live Chat, Communities, Forums
  • API Integration
  • English
  • AI Integrated
  • Next Generation

Sysaid Reviews and Ratings

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SysAid Company Details

Brand Name SysAid
Information SysAid provides an ITSM solution that enables central control over IT operations, including service desk, asset management, and MDM.
Founded Year 2002
Director/Founders Israel Lifshitz
Company Size 101-500 Employees

Sysaid FAQ

A No, SysAid Software does not offer mobile apps.
A SysAid Software supports Windows operating systems only.
A No, SysAid Software does not offer a free trial.
A SysAid's price details are available upon request on techjockey.com.
A SysAid Software automates IT service management processes, including ticketing, asset management, and remote support.
A Potential users include IT teams, help desks, and all industries looking to streamline their IT service management.
A SysAid Software supports integration with various IT systems and tools to enhance functionality and data sharing.
A SysAid Software offers codeless configuration options for easy customization of workflows and IT environments.

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