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Gallery I Want a Better CRM: Sugar Overview Demo
SugarCRM Platform SugarCRM Sales Automation SugarCRM Marketing Automation
play I Want a Better CRM: Sugar Overview Demo
SugarCRM Platform
SugarCRM Sales Automation
SugarCRM Marketing Automation

SugarCRM

Brand : Sugarcrm

Starting at $ 19

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It is a CRM software designed to streamline sales, marketing, and customer service teams. ...Read more

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SugarCRM Software Pricing, Features & Reviews

What is Sugar CRM?

Sugar CRM is a software that helps companies track leads, manage customer contacts, and increase sales efficiency. With Sugar CRM's contact, sales pipeline, and customer service management features, companies can streamline operations. This CRM software is user-friendly and provides outstanding customer service.

To keep your company ahead of challenges, it provides automation, dashboard customisation, and reporting analytics. Sugar CRM is designed for companies of all sizes, from start-ups to multinational corporations. It effortlessly connects with your current tools to keep your team connected on what matters—growing your business.

Why Choose Sugar CRM Software?

  • Increased Sales Conversion: Sugar CRM provides advanced sales automation features that maximize your team’s productivity and simplify workflows. It works on complex sales cycles as well to help you streamline tasks and focus on lead conversion efficiently.
  • Unified Views: This CRM software lets users access customer activities, interaction history, and databases all in one place. It offers visibility to salespersons for diving deeper into customer data with better drill-down capabilities.
  • AI Insights: Users can leverage Sugar CRM’s predictive insights to accelerate deal closures. It provides sales recommendations and the next best actions to uncover new opportunities.
  • Enhanced Analytics: Companies can track and record the performance of their teams to conclude winning strategies. Sugar CRM provides enhanced reporting and forecasting with real-time analytics to predict pipeline evolution.
  • Guided Selling: Sugar CRM allows users to customise dashboards with drag-and-drop workflows. It provides smart guides to automate complex sales tasks and collaborate with third-party tools.

Features of Sugar CRM Software

  • Customer Views: Improve decision-making and customer engagement with interaction history across marketing, sales, and service.
  • Lead Management: Make sure no opportunity is missed by tracking leads with ease with adaptable sales pipelines.
  • Automated Workflows: To maintain processes without requiring human involvement, set up automated tasks and reminders.
  • Geo-mapping: To improve targeting and route planning, see the locations of your customers on a map.
  • 2x File and Data Storage: To effectively manage files and customer data, double your storage capacity.
  • News Feeds & Smart Guides: Get useful guides to help you make better decisions and stay up to date with real-time news.
  • LinkedIn Connector: Easily include LinkedIn for improved networking and deeper consumer insights.
  • Bug Tracking: To keep project workflows efficient, track, manage, and fix defects with ease.
  • Intelligent Lead Prioritisation: Focus on the most promising prospects by automatically ranking leads according to their potential.
  • Customer Support Tools: Use the integrated knowledge base and tickets to deliver outstanding customer assistance.
  • Analytics & Reporting: Produce reports with in-depth information to help you make wise business decisions.
  • Integrations and Workflows: Use little to no coding to customise the platform to your requirements. Integrate third-party systems with ease.
  • Mobile Accessibility: Use a fully working mobile app to access your CRM while on the go.

Sugar CRM Pricing

For companies of all sizes, Sugar CRM provides customisable pricing options. Depending on your requirements, select from our essential, standard, advanced or premier solution plans.

  • Essentials - $19 per user/month billed annually
  • Standard - $59 per user/month billed annually
  • Advanced - $85 per user/month billed annually
  • Premier - $135 per user/month billed annually

To get a demo or a personalised quote, get in touch with our team.

SugarCRM Pricing & Plans

Essentials ( Billed Annually 3 User Minimum, 9 User Maximum)
  • Account & contact management
  • Lead & opportunity management
  • Quote Management
  • Activity management
  • Intelligent Account Management
  • Reporting & analytics
  • Collaboration & teamwork
  • Basic support
    • Users
    • Monthly
Starting at $ 19

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SugarCRM Features

Marketing Automation

  • icon_check Email Marketing Effective email marketing with tracking.
  • icon_check Campaign Management Effective campaign management with tracking.
  • icon_check Lead Nurturing Efficient lead nurturing with personalized content.
  • icon_check Customer Journey Tracking Effective customer journey tracking for improved experiences.
  • icon_check Customer Segmentation Effective segmentation for tailored campaigns.
  • icon_check Event-Triggered Workflows Comprehensive touchpoint monitoring for improved engagement.
  • icon_check Automated Campaigns Easy automated campaigns for consistent engagement.

Data Sourcing / Integrations

  • icon_check Social Media Integration Easy social media integration for wider reach.
  • icon_check Data Import/Export Easy data import/export for seamless integration.
  • icon_check API Access Provides API access for integration and data sharing.
  • icon_check Calendar Integration Easy calendar integration for better planning.
  • icon_check Third Party Integrations Efficient accounting and billing with tools.
  • icon_check Email Marketing Tools Integration Effective marketing tools integration for improved campaigns.
  • icon_check Marketing Tools Integration Effective marketing tools integration for improved campaigns.
  • icon_check eCommerce Integrations Syncs easily with eCommerce platforms for order management.
  • icon_check Interactive Voice Response (IVR) Integration Robust call tracking, call scheduling, and automation features.

Reporting & Analytics

  • icon_check Predictive Analytics Reliable sales recommendations for improved sales.
  • icon_check Real Time Analytics Effective real-time analytics for data-driven decisions.
  • icon_check Campaign Performance Tracks and evaluates campaign performance.
  • icon_check Custom Dashboards Easy customizable dashboards for real-time analytics.
  • icon_check Sales Performance Reports Provides sales performance reports and analytics.
  • icon_check Customer Insights Reliable sales forecasting with data-driven insights.
  • icon_check Forecasting & Trends Reliable forecasting for better planning.
  • icon_check Performance Tracking Efficient performance tracking for continuous improvement.

Customer Data Management (CDM)

  • icon_check Contact Management Centralized platform for managing leads, contacts, and account information.
  • icon_check Account Management Centralized platform for managing leads, contacts, and account information.
  • icon_check Customer Profiles Detailed customer profiles with customizable fields.
  • icon_check Contact Segmentation Effective segmentation for tailored campaigns.
  • icon_check Activity History Comprehensive interaction history for improved service.

Sales Management

  • icon_check Lead Management Efficient lead management with nurturing.
  • icon_check Territory Management Efficient territory management for optimal coverage.
  • icon_check Order Management Manages orders from creation to completion.
  • icon_check Quote Management Easy quote management with templates.
  • icon_check Sales Forecasting Reliable sales forecasting with data-driven insights.
  • icon_check Deal Management Streamlined deal management for efficient cycles.
  • icon_check Sales Automation Effective sales automation for improved efficiency.
  • icon_check Workflow Automation and Management Easy workflow customization for optimized operations.
  • icon_check Opportunity & Pipeline Management Streamlined pipeline management for better forecasting.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Collaboration Tools

  • icon_check Team Communication Effective team collaboration with tools.
  • icon_check Task / Activity Management Efficient task and activity management with updates.
  • icon_check Document Sharing & File Storage Easy document sharing and tracking with secure access.
  • icon_check Omnichannel Support Effective omnichannel support for seamless interactions.

Security & Compliance

  • icon_check Data Encryption Reliable data encryption for enhanced security.
  • icon_check Role-Based Access Control (RBAC) Effective role-based access for enhanced security.
  • icon_check Audit Trails Keeps detailed audit logs of all system actions.
  • icon_check Backup & Disaster Recovery Regular backup and disaster recovery plans.
  • icon_check GDPR & Data Privacy Effective GDPR and CCPA compliance for privacy assurance.

AI & Machine Learning

  • icon_check Predictive Analytics Reliable sales recommendations for improved sales.
  • icon_check Lead Scoring Reliable AI-driven insights for better outcomes.
  • icon_check Chatbots Effective chatbots for automated support.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Sends notifications triggered by important events.
  • icon_check Custom Workflow Alerts Triggers custom alerts for workflow-related actions.
  • icon_check System Errors/Failures Detects and reports system errors to ensure smooth operation.
  • icon_check Customer Interaction Alerts Alerts for customer interactions to improve response time.
  • icon_check Workflow Trigger Alerts Automates workflow actions based on event triggers.
  • icon_check SLA Violations Monitors and alerts SLA violations for resolution.
  • icon_check Lead Activity Alerts Effective reminders and notifications for tasks.

Others

  • icon_check Touchpoint Monitoring Comprehensive touchpoint monitoring for improved engagement.
  • icon_check Landing Pages & Forms Effective templates for streamlined processes.
  • icon_check Call Tracking and Recording Robust call tracking, call scheduling, and automation features.
  • icon_check Ticketing System Efficient ticketing system for better customer service.

SugarCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMBs
  • Phone, Email, Live Chat, Communities
  • Webinars, Documentation, Videos
  • English, français, Deutsche, Italiano, Español

SugarCRM Reviews and Ratings

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SugarCRM FAQ

A Sugar CRM is a customer relationship management (CRM) software made to automate processes and handle client contacts.
A Yes, Sugar CRM is compatible with social media sites and well-known software like Gmail and Slack.
A Yes, Sugar CRM is ideal for small organisations trying to optimise their workflows because it is scalable.
A Yes, you can customise the dashboard to show the tools and analytics that are most important to your company.
A Yes, Sugar CRM has a knowledge base, ticketing system, and help desk for customer service.
A Sugar CRM’s basic plan starts from $19 per user/month. It offers 4 options in pricing plans; users can choose according to their unique requirements.
A Yes, Sugar CRM offers a mobile app that lets users access all of its features while they are on the go.
A To improve your sales process, Sugar CRM provides analytics, lead management, and automated processes.
A Yes, Sugar CRM provides thorough training materials and customer service to get you going.
A Yes, Sugar CRM keeps account of every customer interaction, making it simple to monitor and manage connections.
A You can access Sugar CRM from any location with an internet connection because it is cloud-based.
A No, Sugar CRM doesn’t have any free trial option, but users can contact sales for a demo before committing.

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