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STB-CRM logo STB-CRM STB-CRM STB CRM search connection STB CRM customer recipt STB CRM package setup
STB-CRM
STB-CRM
STB CRM search connection
STB CRM customer recipt
STB CRM package setup

STB-CRM

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STB-CRM is a set-top box billing and management software. It helps cable TV operators to manage their business efficiently. From customer management to checking connections of set-top boxes, the operators can seamlessly manage everything with the help of STB-CRM. The cloud CRM software stores all t...Read more

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STB-CRM Software Pricing, Features & Reviews

What is STB-CRM?

STB-CRM is a set-top box billing and management software. It helps cable TV operators to manage their business efficiently. From customer management to checking connections of set-top boxes, the operators can seamlessly manage everything with the help of STB-CRM. The cloud CRM software stores all the information about different cable packages. It also enables users to track and maintain customer billing information within a single platform. STB-CRM sends SMS alerts to the customers on behalf of the cable operator, thus helping them get monthly payments on time.

How has STB-CRM made a set-top box billing process an easy task?

With this software, users can easily carry out set-top box billing processes in the following ways:

  1. Easy billing modes- The software lets users choose between manual billing and automatic billing modes.
  2. Flexible billing periods- STB-CRM offers monthly, quarterly, half-yearly and yearly billing periods to its users.
  3. SMS and Alerts- The software sends SMS alerts to the customers of cable operators regarding pending payments or due dates.

Pricing of STB-CRM

STB-CRM is available in three different plans -

  1. Basic- It costs Rs.10,000 as registration fees and allows a maximum of 2000 cable connections.
  2. Silver- It costs Rs. 15,000 as registration fees and allows a maximum of 10,000 cable connections.
  3. Gold- It costs Rs. 20,000 as registration fees and allows more than 10,000 cable connections.

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The Latest Version of STB-CRM

The latest version of STB-CRM is V2.0. Some of its unique features are -

  1. It can efficiently maintain the history of set-top box change and related packages.
  2. The latest version sends notifications to designated customers via SMS, informing them about their set-top box activation and deactivation.
  3. Cable operators can easily add multiple packages and set-top boxes within a single customer account.
  4. The cable operators get reports based on daily collections in the Android app of the software.
  5. The latest version of STB-CRM also allows cable operators to generate periodic bills based on the package along with topup wise connections.

Compatible platforms of STB-CRM

STB-CRM is a web-based application and is compatible with Windows and Android platforms.

What are the benefits of using STB-CRM?

  1. Useful Dashboard- The software helps users track new connections and keep a check on the daily ones within the dashboard provided.
  2. Customer management- Cable operators can easily manage multiple customer accounts and connections within a single platform.
  3. Effective Reports- STB-CRM provides collection reports based on agents and connection areas. It also informs cable operators about active and inactive set-top boxes.
  4. SMS feature- The software sends SMS to the cable users informing them about the launch of new packages. It also sends them reminders for bill due dates and keeps them updated regarding activation and inactivations. 
  5. Highly efficient Android App- STB-CRM has a fully responsive Android app, which helps cable operators collect bills from their customers. The app also provides them with a daily collection summary report.

STB-CRM Pricing & Plans

STB-CRM price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

STB-CRM Features

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Billing & Invoicing

With STB-CRM, users can generate set-top box wise bills and even collect them in the same order.

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Customer Support

The software has a dedicated mobile application to provide support to cable operators, helping them manage their customers and

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Contact & Account Management

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Opportunity & Pipeline Management

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Task / Activity Management

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Customer Contract Management

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Lead Qualification

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Reports & Dashboards

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Third Party Integration

STB-CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows Android
  • DesktopMobile
  • Web-Based
  • Media House
  • Cable TV Operator
  • English

STB-CRM Reviews and Ratings

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STB-CRM FAQ

A Yes. The Android-based app of STB-CRM facilitates customer bill collection, daily collection summary, and more.
A Yes. You can perform both the functions.
A Yes! The software records and maintains set-top box change history, along with the history of individual customer packages.
A Yes! The software allows cable operators to define channel packages like basic pack, topup, or regional pack to their customers.
A Yes, you can get live demos of STB-CRM to help you get started. You simply need to send in a demo request for your convenient date and time.
A STB-CRM is a web-based software and is best compatible with Google Chrome and Firefox Safari.
A The software has a dedicated Android app for cable operators, to help them with their daily management tasks anytime, anywhere.

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