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IT Asset Management
Track and manage hardware, software, licenses, and contracts throughout their lifecycle.
Incident Management
Capture, track, and resolve IT incidents efficiently to minimize service disruptions.
Employee Service Portal
Provide a self-service portal for employees to submit and track service requests and incidents.
Change Management
Involves Planning, authorizing, and implementing controlled changes to IT infrastructure to minimize risks and disruptions.
Problem Management
Identify, analyze, and resolve underlying causes of recurring incidents to prevent future occurrences.
Risk Detection
Identify and assess potential IT services and infrastructure risks to proactively mitigate them.
Benchmarking
Compare IT performance metrics against industry standards to identify areas for improvement and optimization.
Dashboards
Access a centralized dashboard to monitor key performance indicators and track the status of IT services and incidents.
Release Management
Plan, schedule, and deploy software releases and updates efficiently while minimizing downtime and risks.
Reporting
Generate customizable reports and analytics to gain insights into IT service performance, trends, and areas for improvement.
Brand Name | SolarWinds |
Information | SolarWinds is a leading provider of simple, powerful and secure solutions designed to help organizations accelerate business transformation in today’s hybrid IT world by monitor and manage the performance of their IT environments, whether on-premises, in the cloud or in hybrid deployments |
Founded Year | 1999 |
Director/Founders | Don Yonce, Donald Yonce, Greg Gonzalez |
Company Size | 1000+ Employees |
Other Products | SolarWinds Web Help Desk, SolarWinds Network Performance Monitor, Loggly, Papertrail, Solarwinds Patch Manager |
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