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smg360 is a customizable analytics platform for data-driven decision-making....Read more

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smg360 Software Pricing, Features & Reviews

What is smg360?

smg360 is a comprehensive experience management reporting and analytics platform designed to revolutionize how organizations harness data to drive meaningful outcomes. The platform offers a dynamic suite of tools and capabilities designed to provide actionable insights, empower informed decision-making, and foster continuous improvement across diverse industries and sectors.

From customizable dashboards to advanced text analytics and benchmarking features, smg360 aims to enhance customer experiences and optimize business performance.

Built upon cutting-edge technologies, smg360 redefines the way organizations engage with data to unlock hidden opportunities and address emerging challenges. By integrating role-based reporting, AI-native text analytics, and a mobile reporting app, smg360 ensures that every stakeholder—from frontline employees to C-suite executives—has access to the insights they need to drive meaningful change.

Whether it's uncovering actionable trends in customer feedback or benchmarking performance against industry standards, smg360 empowers organizations to stay ahead of the curve in today's rapidly evolving business landscape.

smg360 guides organizations on a journey towards excellence through data-driven decision-making and continuous improvement. It enables seamless, personalized engagements across the entire customer journey. With smg360 as a trusted partner, organizations can navigate the complexities of today's business environment with confidence, leveraging actionable insights to drive sustainable growth, enhance customer loyalty, and achieve lasting success.

Why Choose smg360 Software?

  • Tailored Insights for Every Role: Role-based reporting ensures each team member receives actionable insights pertinent to their responsibilities.
  • Advanced Text Analytics: AI-native text analytics uncover deep insights from feedback, guiding strategic decision-making with precision.
  • Streamlined Problem Solving: Business intelligence capabilities expedite complex problem-solving processes, fostering innovation.
  • Benchmarking Excellence: Accurate benchmarking against extensive datasets offers valuable insights for performance evaluation and improvement.
  • Mobile Empowerment: The highest-rated mobile reporting app empowers frontline teams to act swiftly on insights, driving impactful outcomes.
  • Data-Driven Decision Making: Customizable analytics solutions provide the foundation for informed, data-driven decision-making.

Benefits of smg360 Platform

  • Customizable Insights: Tailor-made analytics solutions deliver actionable insights without compromising relevance or efficiency.
  • Enhanced Feedback Analysis: Advanced text analytics capabilities reveal nuanced trends and sentiment, empowering informed decision-making.
  • Efficient Problem Solving: Business intelligence tools streamline complex problem-solving processes, fostering innovation and confidence.
  • Accurate Performance Tracking: Benchmarking against extensive datasets ensures precise evaluation of internal, social, and competitive metrics.
  • Swift Actionability: Industry-leading mobile reporting app facilitates quick transitions from insights to action, empowering frontline teams.
  • Role-Relevant Dashboards: Role-based reporting ensures every team member receives pertinent insights to drive meaningful contributions.

Pricing of smg360 Customer Experience Management Software

The pricing of smg360 is available on request on techjockey.com. techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the Smg360, you can contact our Smg360 team and learn more about the pricing and offers.

smg360 Pricing & Plans

smg360 price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

smg360 Features

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Role-based reporting

Tailored insights for every team member, ensuring relevance and actionable information.

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AI-native text analytics

Harness the power of advanced AI to analyze feedback with precision and uncover deep insights.

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Mobile reporting app

Access real-time insights and take action on the go, empowering frontline teams for swift response.

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Online reputation management

Monitor and manage your smg360's online reputation to ensure a positive image and customer perception.

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Employee action planning

Engage employees in strategic planning and action to drive organizational goals and improvements.

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Journey analytics

Gain comprehensive insights into customer journeys to optimize experiences and drive loyalty.

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DIY survey designer

Create customized surveys effortlessly to gather valuable feedback and insights tailored to your needs.

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Data Management

Streamline data processes and ensure accuracy, security, and accessibility across your organization.

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Case Management

Efficiently track and manage customer cases to resolve issues promptly and enhance satisfaction.

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Predictive Analytics

Anticipate future trends and behaviors to make informed decisions and stay ahead of the competition.

smg360 Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Live Chat, Communities
  • API Integration
  • Webinars, Documentation, Videos
  • English, 日本人

smg360 Reviews and Ratings

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Service Management Group Company Details

Brand Name Service Management Group
Information SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology.
Founded Year 1991
Director/Founders Andy Fromm, Michael Aronson
Company Size 101-500 Employees

smg360 FAQ

A smg360 is compatible with Ubuntu, Windows, macOS, and Linux device systems.
A smg360 is not available for Android and iOS devices.
A smg360 supports web-based deployment.
A The pricing of smg360 is available on request on techjockey.com.
A smg360 is designed to serve organizations seeking tailored analytics solutions to empower diverse teams across various roles.
A smg360 platform demo is available with techjockey.com.
A No, smg360 is not available for free. You can connect with our experts to learn more about the pricing plans.
A No, smg360 does not offer a free trial.
A Software installation is not needed since it supports web-based deployment. So, just open the setup wizard and get started.
A smg360 leverages role-based reporting, advanced text analytics, and a mobile reporting app to deliver actionable insights and drive impactful outcomes.

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