Smart CRM Online

Brand : Smart CRM

4.5
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Starting at $ 8

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Smart CRM Online is a cloud-based customer relationship management (CRM) platform that offers advanced features for managing customer interactions and relationships efficiently....Read more

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Smart CRM Online Software Pricing, Features & Reviews

What is Smart CRM Online?

Smart CRM Online is a cloud-based customer relationship management (CRM) solution designed to streamline and optimize customer interactions and relationships for businesses. It offers a comprehensive suite of features, including contact management, sales automation, marketing automation, and customer service tools.

With Smart CRM Online, businesses can effectively track leads, manage customer data, automate sales processes, and provide personalized customer experiences. The platform is accessible from anywhere with an internet connection, allowing teams to collaborate seamlessly and access important customer information on the go. Smart CRM Online helps businesses improve efficiency, boost productivity, and drive growth by enabling better insights, decision-making, and engagement with customers.

Why Choose Smart CRM Online Software?

Comprehensive Solution: It offers a complete suite of CRM tools, including contact management, sales automation, marketing automation, and customer service features, providing businesses with all they need to manage customer relationships effectively.
Enhanced Efficiency: With automation capabilities for sales and marketing processes, it helps businesses streamline their operations, saving time and resources while increasing productivity.
Personalized Customer Interactions: It enables businesses to deliver personalized experiences to customers by centralizing customer data, allowing for targeted marketing campaigns and tailored communication.
Seamless Collaboration: It facilitates collaboration among team members by providing a centralized platform for sharing customer information, tracking interactions, and managing tasks, ensuring everyone is aligned and working towards common goals.
Scalability: Whether for small startups or large enterprises, it scales to accommodate businesses of all sizes and adapts to their evolving needs, providing long-term viability and support.
Data Security: With robust security measures in place, including encryption and data backup, it prioritizes the protection of sensitive customer information, ensuring compliance with privacy regulations and giving businesses peace of mind.

Benefits of Smart CRM Online Software

Automated Task Management: It automates task assignments and reminders, ensuring that important follow-ups and actions are never missed.
Insightful Analytics: It provides in-depth analytics and reporting capabilities, allowing businesses to gain valuable insights into customer behavior and trends for informed decision-making.
Improved Customer Retention: With features like customer segmentation and targeted marketing campaigns, it helps businesses retain customers by delivering personalized experiences and addressing their specific needs.
Enhanced Customer Satisfaction: By centralizing customer information and streamlining communication channels, it enables businesses to provide prompt and personalized support, leading to higher levels of customer satisfaction.
Mobile Accessibility: It offers mobile apps or responsive interfaces, allowing users to access CRM functionalities on the go, improving productivity and responsiveness.
Integration Capabilities: It seamlessly integrates with other tools and platforms such as email marketing software or e-commerce platforms, enhancing workflow efficiency and data synchronization.

Pricing Of Smart CRM

Smart CRM Online price in India starts at $8 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Smart CRM Online Features

Marketing Automation

Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.
Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).

Data Sourcing / Integrations

Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.
Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
API Access Customizable API for integrating with other business applications or extending CRM capabilities.

Reporting & Analytics

Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Customer Data Management (CDM)

Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
Account Management Track and manage business relationships with key accounts and clients.
Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.
Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
Document Sharing & File Storage Store and share important files, documents, and customer resources easily.

Security & Compliance

GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
Audit Trails Maintain a log of all user actions for accountability and security auditing.
Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.

AI & Machine Learning

Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.

Alerts & Notifications

Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).
Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.