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SimpleCRM

Brand : SimpleCRM

Starting at $ 30

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SimpleCRM is a scalable customer relationship management system for digital marketing, lead management, enterprise mobility, contact-center automation, etc. It helps to retain more clients, increase revenue, and automate the process of marketing, sales, and customer support. The CRM automatically g...Read more

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SimpleCRM Software Pricing, Features & Reviews

What is SimpleCRM?

SimpleCRM is a scalable customer relationship management system for digital marketing, lead management, enterprise mobility, contact-center automation, etc. It helps to retain more clients, increase revenue, and automate the process of marketing, sales, and customer support. The CRM automatically generates leads from multiple channels, assigns them to employees, and helps in tracking their progress.

Furthermore, SimpleCRM helps you to effectively run marketing campaigns via email, social media, SMS, etc. Using this platform, users can manage tickets, build a knowledge base consisting of help materials and articles, and provide customers access to a ‘self-service’ portal.

Modules of SimpleCRM

  • Sales Automation: Simplify the sales process and enhance productivity by closing more deals, increasing sales, and improving forecast accuracy.
  • Digital Marketing: Aids in lead generation, market segmentation, targeting the right audience, & positioning the company's offerings for market.
  • Service Automation: Enhances customer service, allows for the optimization of sales/marketing processes, and strengthens customer relationships.
  • Mobile Apps: Provides a robust mobile CRM app that can be used to automate the sales force using real-time client information.
  • Intelligent Automation: Offers AI technology, digital onboarding, and business process management automation to help manage customer relationships.
  • Chatbots: Assists in handling large number of inquiries about general FAQs, products, policies and processes, complaints, etc., in chat
  • eKYC: eKYC(Electronic - Know Your Customer) helps in saving time and cost. It enables seamless customer onboarding by supporting integrations across business solutions like banking systems, CRM, insurance platforms, etc.
  • BPM: Assists in the design, modeling, execution, monitoring, and optimization of key business processes related to customer relationship management.
  • Loyalty Management: Assists you in identifying regular/potential consumers, motivating them to make a purchase, and keeping them engaged by offering coupons, discounts, rewards, etc.

Why Choose SimpleCRM?

  • Sales & Marketing: With thorough digital marketing and sales management solutions, you can increase market reach, sales, and revenue.
  • Service Excellence: Use the ‘Customer360 view’ to offer an omnichannel customer experience and increase the customer base.
  • Automation Tools: Use BPM tools, AI-based chatbots, eKYC, predictive analytics, claims processing, etc. to automate operations and boost productivity.
  • On-Premises or Cloud, Your Choice: Offers you complete flexibility in the deployment. Allows you to go on-premises or use the IBM SoftLayer, Azure, AWS, or Google clouds.
  • Performance Benchmarked, Security Complied: Ensures scalability and security with regular compliances and VAPT audits to help improve performance.

Pricing of SimpleCRM

SimpleCRM price details are available on request at techjockey.com.

SimpleCRM price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

SimpleCRM Pricing & Plans

SimpleCRM Sales Edition
  • Field sales app
  • Responsive web-based CRM
  • Customers and contacts
  • Leads and opportunities
  • Follow-ups and reminders
  • Sales workflows
  • Reports and dashboards
  • Comprehensive security controls
  • Secure AWS cloud hosting
    • Users
    • Monthly
Starting at $ 30
SimpleCRM Professional Edition
  • Sales edition +
  • Ticketing / Case Management
  • Comprehensive Digital Marketing
  • Custom Modules
  • Advanced / customized CRM analytics
  • Email & social media campaigns
  • Basic workflows
  • Call-centre ready plugins
  • Customizations & integrations
    • Users
    • Monthly
Starting at $ 50
SimpleCRM Enterprise Edition
  • Professional edition +
  • SMS & social media campaigns
  • Business process management (BPM) module
  • Sentiment analyser for tickets
  • Virtual agent / chatbot
  • Enterprise support
    • Users
    • Monthly
Starting at $ 70

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SimpleCRM Features

Marketing Automation

  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns across channels and touchpoints.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Assign, track, and manage tasks and activities to ensure team productivity and accountability.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

SimpleCRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Integration Supported:
  • Ubuntu Windows MacOS Linux
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs
  • Phone, Email, Live Chat
  • Videos
  • English

SimpleCRM Reviews and Ratings

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SimpleCRM Company Details

Brand Name SimpleCRM
Information SimpleCRM is a comprehensive, robust Enterprise CRM platform with Intelligent Automation capabilities.
Founded Year 2014
Director/Founders Indraneel Fuke
Company Size 1-100 Employees

SimpleCRM FAQ

A SimpleCRM software is compatible with Windows, Linux, and macOS operating systems.
A Yes, the SimpleCRM app is available for Android and iOS users.
A SimpleCRM solution supports cloud and on-premises deployment.
A SimpleCRM system pricing is available on request at techjockey.com.
A SimpleCRM software solution is typically used by banks, retail, logistics, education, insurance, financial service firms, etc.
A Yes, the SimpleCRM system demo is available for free with techjockey.com.
A SimpleCRM software offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A SimpleCRM, a customer relationship management solution is designed to help businesses in streamlining daily operations like marketing, leads, sales, and enterprise mobility. This CRM platform uses AI to automate customer support including escalation alerts, routing, ticket capture, etc.

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