SimpleCRM

What is SimpleCRM?

SimpleCRM is a scalable customer relationship management system for digital marketing, lead management, enterprise mobility, contact-center automation, etc. It helps to retain more clients, increase revenue, and automate the process of marketing, sales, and customer support. The CRM automatically generates leads from multiple channels, assigns them to employees, and helps in tracking their progress.

Furthermore, SimpleCRM helps you to effectively run marketing campaigns via email, social media, SMS, etc. Using this platform, users can manage tickets, build a knowledge base consisting of help materials and articles, and provide customers access to a ‘self-service’ portal.

Modules of SimpleCRM

• Sales Automation: Simplify the sales process and enhance productivity by closing more deals, increasing sales, and improving forecast accuracy.
• Digital Marketing: Aids in lead generation, market segmentation, targeting the right audience, & positioning the company's offerings for market.
• Service Automation: Enhances customer service, allows for the optimization of sales/marketing processes, and strengthens customer relationships.
• Mobile Apps: Provides a robust mobile CRM app that can be used to automate the sales force using real-time client information.
• Intelligent Automation: Offers AI technology, digital onboarding, and business process management automation to help manage customer relationships.
• Chatbots: Assists in handling large number of inquiries about general FAQs, products, policies and processes, complaints, etc., in chat
• eKYC: eKYC(Electronic - Know Your Customer) helps in saving time and cost. It enables seamless customer onboarding by supporting integrations across business solutions like banking systems, CRM, insurance platforms, etc.
• BPM: Assists in the design, modeling, execution, monitoring, and optimization of key business processes related to customer relationship management.
• Loyalty Management: Assists you in identifying regular/potential consumers, motivating them to make a purchase, and keeping them engaged by offering coupons, discounts, rewards, etc.

Why Choose SimpleCRM?

• Sales & Marketing: With thorough digital marketing and sales management solutions, you can increase market reach, sales, and revenue.
• Service Excellence: Use the ‘Customer360 view’ to offer an omnichannel customer experience and increase the customer base.
• Automation Tools: Use BPM tools, AI-based chatbots, eKYC, predictive analytics, claims processing, etc. to automate operations and boost productivity.
• On-Premises or Cloud, Your Choice: Offers you complete flexibility in the deployment. Allows you to go on-premises or use the IBM SoftLayer, Azure, AWS, or Google clouds.
• Performance Benchmarked, Security Complied: Ensures scalability and security with regular compliances and VAPT audits to help improve performance.

Pricing of SimpleCRM

SimpleCRM price details are available on request at techjockey.com.

SimpleCRM price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.