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Siebel CRM logo Siebel CRM Interface Siebel CRM HTML Frames Siebel CRM Field Services
Siebel CRM Interface
Siebel CRM HTML Frames
Siebel CRM Field Services

Siebel CRM

Brand : Oracle

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Siebel CRM is a powerful software for managing customer relationships. ...Read more

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Siebel CRM Software Pricing, Features & Reviews

What is Siebel CRM?

Siebel CRM, made by Oracle Corporation, is a top customer relationship management (CRM) software. It helps businesses with sales, marketing, and customer service tasks. It offers tools to track customer interactions, automate sales, run marketing campaigns, and provide excellent customer service. It consists of dashboards and reports that help in analysing customer behaviour.

Users can leverage this CRM software to make effective strategies and quick decisions. This flexible and adaptable tool fits according to different industries and company sizes. Siebel CRM is a trusted option for companies wanting better customer relationships, more revenue, and smoother CRM operations.

Why Choose Siebel CRM Software?

  • All-in-One Solution: It offers various functionalities to manage sales, marketing, and customer service processes in one integrated platform. Therefore, providing a holistic view of customer interactions.
  • Industry-leading Technology: Developed by Oracle Corporation, Siebel is built on robust technology infrastructure. It ensures reliability, scalability, and security for businesses of all sizes.
  • Customization Capabilities: It allows organizations to tailor the software to their specific needs. Users can automate workflows, integrate databases, and customize dashboards to align with their unique business requirements.
  • Advanced Analytics: This CRM software provides powerful analytics and reporting features. Users can analyze customer data, track performance metrics, and identify opportunities for improvement. Siebel empowers businesses to make informed decisions and drive strategic initiatives.
  • Seamless Integration: It seamlessly integrates with other Oracle applications and third-party systems. Siebel CRM enables businesses to leverage existing technology investments and streamline processes across departments.
  • Proven Track Record: Siebel carries a history of successful implementations and a large customer base spanning across multiple industries. It is a trusted solution known for delivering tangible results in improving customer relationships, increasing sales productivity, and driving business growth.

Features of Siebel CRM Software

  • Lead Management: It allows businesses to capture, track, and manage leads throughout the sales cycle for better lead conversion.
  • Campaign Management: Plan, execute, and analyze marketing campaigns across various channels with Siebel to drive customer engagement.
  • Customer Service Automation: It automates processes, including case management, ticket routing, and resolution tracking to deliver prompt support.
  • Sales Forecasting: Siebel CRM allows businesses to predict sales performance and allocate resources effectively.
  • Social Media Integration: It integrates with social media platforms to monitor and engage with customers on social channels.
  • Partner Relationship Management: Users can manage partner onboarding and performance tracking with collaboration tools to drive channel sales and growth.
  • Mobile Accessibility: It allows users to access customer data, update records, and perform tasks on-the-go for better productivity.
  • Knowledge Management: It facilitates knowledge sharing and access to resources for employees, enabling accurate information.

Siebel CRM Pricing

Siebel CRM price details are available on request at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Siebel CRM Pricing & Plans

Siebel CRM price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Siebel CRM Features

Marketing Automation

  • icon_check Campaign Management Plans, executes, and tracks marketing campaigns seamlessly.
  • icon_check Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions.
  • icon_check Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Calendar Integration Sync CRM with calendars to schedule and manage appointments and follow-ups.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Reporting & Analytics

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health.
  • icon_check Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.
  • icon_check Performance Tracking Monitor team performance across various functions, tracking progress against KPIs.

Customer Data Management (CDM)

  • icon_check Contact Management Store, organize, and access customer contact details for easy retrieval and updates.
  • icon_check Account Management Track and manage business relationships with key accounts and clients.
  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement.
  • icon_check Activity History Record and review all past customer interactions, including calls, emails, and meetings.

Sales Management

  • icon_check Workflow Automation and Management Automates and streamlines workflows to improve efficiency.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Opportunity & Pipeline Management Visualize and track deals through stages from lead generation to closing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Sales Forecasting Predict future sales and revenue using historical data and current opportunities.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.
  • icon_check Lead Management Capture, track, and nurture leads across different stages of the sales cycle.
  • icon_check Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure.
  • icon_check Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications.

Collaboration Tools

  • icon_check Task / Activity Management Facilitates managing and tracking tasks and activities related to customer interactions.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Audit Trails Maintain a log of all user actions for accountability and security auditing.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Others

  • icon_check Order Management Manages customer orders and transactions efficiently.

Siebel CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Integration Supported:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Phone, Email, Communities
  • English

Siebel CRM Reviews and Ratings

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Oracle Company Details

Brand Name Oracle
Information Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Founded Year 1977
Director/Founders Arnold Silverman, Bob Miner, Brian Cassidy, Ed Oates, Larry Ellison
Company Size 1000+ Employees
Other Products Autonomous Data Warehouse, MySQL enterprise Edition, Mysql , Netsuite CRM, Peoplesoft

Siebel CRM FAQ

A Siebel CRM Software is compatible with Ubuntu, Windows, Linux and macOS.
A Siebel CRM Software is unavailable for Android and iOS app users.
A Siebel CRM Software supports cloud-based deployment.
A Siebel CRM price details are available on request at techjockey.com.
A Siebel CRM Software is typically used by all industries to manage sales, marketing, and customer service processes effectively in businesses.
A Yes, Siebel CRM Software demo is available at techjockey.com.
A Siebel CRM Software is not available for free. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A Siebel CRM Software installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.
A Siebel CRM software centralizes customer data and streamlines sales, marketing, and service processes through intuitive interfaces and automated workflows. It facilitates efficient customer management and engagement while providing insights through analytics for informed decision-making.

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