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Shiprocket

Brand : Shiprocket

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Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better...Read more

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Shiprocket Software Pricing, Features & Reviews

What is Shiprocket?

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 200,000 orders daily and caters to around 220 countries.

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments. 

  1. The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
  2. Customers can place bulk orders at once. 
  3. Additionally, users can track orders via email or text notifications in real-time. 
  4. The COD and Billing Reconciliation dashboard provide insightful business analytics.
  5. Shiprocket is integrated with all the top e-commerce channels.
  6. Increased Reach at lower shipping costs
  7. Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps: 

  1. Select the best shipment for your orders
  2. Choose a preferred courier partner
  3. Pack your orders and hand over to the courier partner
  4. Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

  1. LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
  2. PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
  3. ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.
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Shiprocket Pricing & Plans

Shiprocket price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.
Grow your ecommerce business

Grow your ecommerce business

Reduce Shipping costs & Increase Reach Domestic Shipping charge: Starts at Rs. 20/500gms, International shipping: Starts at Rs 110/50gms. Integration with top 17 courier partners Deliver to 29000 serviceable pin codes in India & 220 countries*

Improve shipping quality

Improve shipping quality

Reap the benefits of Courier Recommendation Engine Reduce undelivery with NDR and RTO dashboards Process bulk orders in a few clicks

Superior experience for your customers

Superior experience for your customers

Effective order tracking via SMS and Email notifications White labeled shipment tracking page Easy pickup for return order requests

Automated shipping & Reduce efforts

Automated shipping & Reduce efforts

Integrated to all major channels like Amazon, Shopify, Magento etc. Business analytics to help you make informed decisions Pickup from multiple locations

Get Shiprocket Demo

We make it happen! Get your hands on the best solution based on your needs.

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Shiprocket Features

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Order Management

The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can

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Shipping

It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.

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Insurance Policy

 Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.

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Customizable Dashboard

Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse

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Inventory Management

It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel

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NDR Management

 This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.

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Prepaid & COD Payment Options

You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.

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Order Tracking

Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered

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API Integration

If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on

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Retail Management

Users can procure their desired items for their personal use with Shiprocket.  

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Global Shipping

Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.

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Communication

The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to

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Courier Recommendation

It works smoothly with over 17 top courier partners from a single platform without depending on any.

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Discounted Shipping Rates

Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.

Shiprocket Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • E-Commerce
  • Logistics
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email
  • API Integration
  • English

Shiprocket Reviews

83%

Have recommended this product

Overall Score

4.5/5
Based on 11 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “As a user, I highly recommend Shiprocket for its user-friendly interface, comprehensive features, and efficient communication tools.” Rohit Banodha - Apr 15, 2024

pros_icon “it provides many options to choose courier partner, it also shows pickup delivery and many more.” Dinesh Mahinpal - Feb 22, 2022

pros_icon “It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.” Hitesh - Feb 21, 2022

Cons

cons_icon “Face login problem through mobile. I feel support system is not good.” Dinesh Mahinpal - Feb 22, 2022

cons_icon “Support service is not that much good. Sometimes they take time to response.” Vikash Sharma - Feb 19, 2022

RB

Rohit banodha

Verified reviewer:linkedin_verify

Individual

Software user since: 6-12 months

Reviewed on: Apr 15, 2024

4.6/5

“Streamlining Shipping with Shiprocket”

Pros :

Cons :

Switched from : Orange Manager

Reason to switch : Shiprocket offers a comprehensive solution for shipping needs, catering to various transportation modes and partners. Users can select the most suitable option for their requirements, with added discounts to facilitate cost-effective shipping. Whether sending parcels to relatives or receiving packages from distant locations, Shiprocket ensures seamless transactions and reliable delivery services.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
N

Nikhil

Verified reviewer:linkedin_verify

, E-commerce

2-100 Employees

Software user since: 6-12 months

Reviewed on: Apr 13, 2024

4.5/5

“A Look into Shiprocket: Simplifying eCommerce Shipping”

Pros :

Cons :

Reason to switch : Shiprocket stands out for its diverse courier options and excellent customer support. With us, businesses can streamline their shipping process and expand their reach in the competitive eCommerce businesses.

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
AK

Asha Khemkar

Verified reviewer:linkedin_verify

Human Resources, Arts and Crafts

2-100 Employees

Software user since: 6-12 months

Reviewed on: Jul 13, 2022

4.5/5

“Excellent Services and Awesome Experience”

Pros :

Cons :

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10

Shiprocket Company Details

Brand Name Shiprocket
Information Shiprocket is an e-commerce shipping platform that enables cost-effective shipping for direct-to-consumer retailers.
Founded Year 2017
Director/Founders Gautam Kapoor, Saahil Goel, Vishesh Khurana
Company Size 1-100 Employees
Other Products Shiprocket 360

Shiprocket FAQ

A The shipping prices in Shiprocket start from as low as Rs. 27 per 500 grams. However, there may be minor alterations depending upon the courier company.
A The software has an inbuilt shipping rate calculator that lets users compute exact shipping rates based on the origin and destination, Pincode and the approximate weight of the shipment.
A Users need to adopt the following 3 steps to check their RTO orders. Go to the Shiprocket panel by logging in with user credentials > Go to Shipments tab > Select RTO and check the RTO orders.
A To track orders, users need to carry out 2 steps. Go to the ‘Shipment’ section and click on the ‘Tracking’ sub tab. You can see the status of your orders. In order to manage a particular order, click on the ‘order id’ and click ‘tracking’ to know about the whereabouts.
A Shiprocket platform is simple to use. Once you import/manually add your orders, select a courier partner based on your needs, pack & label your orders, hand them over to your courier partner, track them anytime & send real-time notifications to your buyers.
A The shipping rates in Shiprocket start from as low as Rs. 20 per 500 grams & vary as per your plan. However, there may be minor alterations depending upon the courier company. 
A Yes, you can integrate your channels with Shiprocket, sync all your orders and manage them in one place.
A Yes, you can integrate with multiple courier partners. You can either choose your courier partner while processing the shipment or set a courier priority rule for bulk processing.
A Yes, Shiprocket also has a mobile app available for Android as well as iOS, which helps you create, track and ship orders on the go. 

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