Servitium CRM Software Pricing, Features & Reviews
What is Servitium CRM?
Servitium CRM is designed to support the after-sales processes of an organization. It serves customers across a range of geographical locations with multiple sales automation tools. This CRM Software is mapped with different service processes across industries to drive efficiency and responsiveness.
The industries it caters to include home appliances, consumer durables, sanitaryware, water technologies, etc. Some of the places it excels are the call-centre industry, inventory management, customer and product management, franchise payout, lead management, and others. Servitium provides insightful reports and analytics on business operations.
Why Choose Servitium CRM Software?
- Business Accelerators and Strategy: Servitium CRM provides business accelerators for order to cash, procure to pay and finance operations. It enables users to discover new opportunities.
- Efficiency in Operations: Servitium CRM lets you equip tools to ramp up efficiency. Teams can manage invoicing and quotes, control quality, and process sales orders and client records—all in one place
- Multi-platform Support: The platforms supported by Servitium CRM are SaaS, PaaS, AWS, Oracle, etc. It easily integrates with third-party apps SAP, ERP, etc. for streamlining your business operations at single platform.
- AI-Driven Insights: It performs robotic test and cloning automation. The Opkey (AI-driven accelerated testing of Oracle) help users to bring virtualization and automation insights together.
Features of Servitium CRM Software
- Customer Management: Consolidate and monitor client interactions, profiles, and service records in a single location.
- Lead Management: Users can leverage Servitium CRM to efficiently capture, nurture, and turn leads into customers.
- Centralised Customer Data: Keep and retrieve all client data on a single, manageable platform.
- Inventory Management: Businesses can monitor, control, and manage stock levels to guarantee the best possible inventory flow.
- Call Registrations: Keep track of consumer calls, questions, and service requests so that they may be promptly followed up on and resolved.
- Customer Query Management: Provide quick assistance by enabling customers to voice concerns or questions by email, phone, SMS, or WhatsApp.
- Follow-ups, Escalations, and Reminders: To guarantee prompt responses, automatically schedule reminders and escalate outstanding concerns.
- General Lead/Enquiry: Gather and handle general leads or enquiries for potential future interaction and conversion.
- CSAT Reports: Customer satisfaction, or CSAT, can be measured and monitored to improve customer loyalty and service quality.
- Assignment Allocation: To ensure effective management, assign duties or service requests to designated groups or individuals.
- Dashboard Customisation: Adapt your dashboard to show pertinent metrics, insights, and actions quickly.
- Real-time Analytics: Make data-driven decisions by gaining real-time insights into performance, operations, and customer interactions.
- Activity Management and Reporting: To maximise team performance, monitor activities, oversee workflows, and provide reports.
- Performance and Tracking: Keep an eye on individual and team performance indicators to make sure KPIs and objectives are being fulfilled.
- Third-party Integration: To improve functionality and automate workflows, easily integrate with outside products and platforms.
Servitium CRM Pricing
The cost of Servitium CRM is available on request. You can contact us through the “request a callback” option on our website. We will provide you with the license and activation key so that you can start using the software. In case you want a renewal of any of your chosen plans, you can contact our customer care team without any hesitation.