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Flow Designer
Effortlessly build complete digital workflows to automate complex processes.
Application Development
Unleash the potential of full-stack development and a ready-to-use application structure to boost productivity.
Predictive Intelligence
Leverage machine learning to automate routine tasks, enabling employees to focus on more meaningful work.
Service Management
Drive productivity with future-proofing technology, resilient services, and exceptional employee experiences.
Incident Management
Efficiently restore services, resolve issues promptly, and ensure employee productivity.
Collaboration
Real-time interaction and engagement with a dynamic, diverse, intelligent community for learning, networking, & collaboration.
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Pros
“ServiceNow is a powerful platform that streamlines operations with its extensive toolset. It’s particularly strong in automating tasks and simplifying workflows.” Seetha Ramaiah Velicheti - Mar 18, 2025
“Easy to use and deploy, we are managing our service and changes using ServiceNow. It has excellent features which work on ITIL completely.” Amar Yadav - Mar 5, 2023
“We haven't purchased our software yet but it will be one of their recommendations.” Harish Digge - Aug 7, 2018
Cons
“The biggest downside is its cost. For small teams or startups, the pricing can be prohibitive, especially when you’re only using a fraction of what the platform offers.” Seetha Ramaiah Velicheti - Mar 18, 2025
“Nothing more to complaint about ServiceNow, everything going well for me for incident management and inventory management.” Amar Yadav - Mar 5, 2023
Brand Name | Servicenow |
Information | ServiceNow (NYSE: NOW) makes the world work better for everyone. Our?cloud-based?platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. |
Founded Year | 2003 |
Director/Founders | Fred Luddy |
Company Size | 1000+ Employees |
Other Products | ServiceNow EAM, ServiceNow Vaccine Management |
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