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ServiceMax

Brand : PTC

Price On Request

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ServiceMax is a field service platform that helps businesses improve asset utilization, productivity, and revenue. ...Read more

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ServiceMax Software Pricing, Features & Reviews

What is ServiceMax?

ServiceMax is a field service management solution designed to streamline business operations in various industries, such as medical, energy, mining, manufacturing, and utilities. The platform simplifies the management of customer contracts and presents information in a user-friendly format to ensure accuracy and accessibility for employees.

Advanced scheduling matrices assist in optimizing technician time and enhancing overall operational efficiency. The system allows businesses to track parts, handle returns, and manage repairs seamlessly. Built on the Salesforce.com Chatter platform, it serves as the social network component within the system. It allows technicians to troubleshoot issues by sharing pictures and questions.

Why Choose ServiceMax Software?

  • The field service management solution maintains a detailed record of all service interactions with each customer.
  • It allows you to track warranty lifespans, automate claims processing, and ensure warranty compliance.
  • The platform empowers technicians with mobile access to work orders, customer information, and service tools.
  • It optimizes technician routes for efficient travel time and minimizes wasted time between jobs.
  • The field service management tool provides real-time visibility into parts inventory levels to avoid stockouts and delays.

Benefits of ServiceMax Platform

  • The field service management solution streamlines call center operations with call routing, logging, and first-call resolution features.
  • It automates the creation and delivery of accurate customer invoices for services rendered.
  • The platform provides a mobile app for customers to interact with your service organization, request service, and track progress.
  • It allows you to track customer service agreements and entitlements to ensure proper service delivery.
  • The field service management tool provides a central repository for service knowledge, troubleshooting guides, and best practices.

Pricing of ServiceMax Field Service Management Software

ServiceMax pricing details are available on request at techjockey.com.

Its price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

ServiceMax Pricing & Plans

ServiceMax price is available on request

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ServiceMax Features

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Proactive Maintenance & IoT

Integrates with sensors to predict equipment problems and schedule maintenance.

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Installed Base Management

Tracks all customer equipment under your service contract.

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Remote Triage

Troubleshoots customer issues remotely to diagnose and resolve problems faster.

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Contractors Management

Manages a network of contractors to ensure qualified personnel are assigned to jobs.

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Customer Self-Service

Empowers customers to submit service requests, track progress, and access knowledge bases.

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Parts & Returns Management

Tracks parts inventory, optimizes ordering, and manages returns for efficient service.

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Field Service Analytics

Provides insights from field data to improve service efficiency and decision-making.

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Intelligent Remote Service

Leverages AI and machine learning to diagnose equipment issues and guide remote fixes.

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Scheduling & Dispatch

Optimizes scheduling and dispatch of field technicians to jobs.

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Work Order Management

Creates, manages, and tracks work orders to ensure efficient service completion.

ServiceMax Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Phone, Email, Communities
  • Webinars, Documentation, Videos
  • Nederlands, English, français, Italiano, 日本人, Español

ServiceMax Reviews and Ratings

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PTC Company Details

Brand Name PTC
Information PTC develops, markets, and supports product lifecycle management software solutions and associated services.
Founded Year 1985
Director/Founders Daniel Dean, James Heppelmann
Company Size 501-1000 Employees
Other Products Codebeamer, Creo , Ptc Integrity Requirements Connector , Thingworx , Ptc Windchill

ServiceMax FAQ

A ServiceMax is compatible with Ubuntu, Windows, Linux, and MacOS operating systems.
A ServiceMax is available for Android app users.
A ServiceMax supports web-based deployment.
A ServiceMax pricing is available on request at techjockey.com.
A ServiceMax can help businesses manage their field service operations.
A Yes, a free demo of ServiceMax is available at techjockey.com.
A No, ServiceMax software is not available for free.
A No, ServiceMax does not offer a free trial for users to explore its features and functionality.
A Since ServiceMax supports web-based deployment, there is no need for software installation. Just open the setup wizard and get started.
A ServiceMax is a field service management software that allows customers to improve asset uptime, boost technician productivity, and deliver metrics.

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