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Salesforce CRM

Brand : Salesforce

Starting at $ 25

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Salesforce CRM is designed to help businesses manage their customer interactions, sales, and data. It enables organizations to streamline processes, improve customer service, and grow sales. ...Read more

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Salesforce CRM Software Pricing, Features & Reviews

What is Salesforce CRM?

Salesforce CRM is a cloud-based CRM software that helps businesses manage their customer relationships and make their sales process smoother. It allows users to store and access customer details and track communication history easily.

With Salesforce, businesses can track sales deals and customer activities, making it simpler to know what to do next in the sales process. It also automates routine tasks, saving time and boosting productivity.

The platform includes tools to analyze customer behaviour and sales performance, helping businesses make smart decisions. Users can collaborate with their team and access the system on mobile devices, so they can manage work from anywhere.

Why Choose Salesforce CRM Software?

  • Cloud-Based Accessibility: The platform allows users to access it from anywhere, anytime, without heavy installations or hardware, making scaling easy as business needs grow.
  • Scalability and Customization: It adapts as your business grows, offering customizable features to fit specific needs and help maintain a competitive edge.
  • User-Friendly Interface: The intuitive design makes it easy for anyone to use, allowing teams to focus on customer engagement without technical barriers.
  • Comprehensive Feature Set: It provides tools for sales, marketing, customer service, and analytics, helping businesses streamline their operations and improve collaboration.
  • Strong Security Measures: Advanced security protocols protect sensitive customer data, with regular updates to ensure continued safety.
  • Integration Capabilities: It seamlessly integrates with other apps, allowing businesses to connect tools and create a unified customer experience.
  • Proven Market Leadership: Widely trusted by leading companies, its strong market presence demonstrates reliability and effectiveness in managing customer relationships.
  • Continuous Innovation: The platform frequently introduces new features based on user feedback, keeping businesses ahead in a rapidly evolving environment.

Features of the Salesforce CRM Platform

  • Centralized Customer Data: It brings all customer information into one place, giving a complete view of interactions and preferences, which helps teams collaborate better.
  • Improved Customer Engagement: With detailed customer profiles, businesses can communicate more personally, boosting satisfaction and loyalty.
  • Increased Sales Efficiency: The platform automates sales tasks, letting teams focus on building relationships and closing deals instead of on paperwork.
  • Enhanced Collaboration: It allows team members to share information in real-time, improving communication and teamwork.
  • Data-Driven Decision Making: The analytics tools offer insights that help businesses make informed choices and plan sales strategies effectively.
  • Territory Management: This functionality helps organizations manage sales territories effectively by assigning rules and hierarchies that optimize resource allocation and improve coverage.
  • Sales Automation: Routine tasks like email alerts and task assignments are automated, helping sales teams work more efficiently.
  • Sales Dashboards: Custom dashboards show real-time sales performance, helping teams track progress and adjust their strategies.
  • Einstein Analytics: This AI feature provides advanced analytics to reveal trends, predict results, and support informed decision-making.

Pricing of Salesforce CRM

Salesforce CRM price in India starts from $25 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image Product Enrichment Section Image

Salesforce CRM Pricing & Plans

Starter
  • Accounts Management
  • Opportunity Management
  • Lead Management
  • Case Management
  • Data Storage
  • Integration
    • Users
    • Monthly
Starting at $ 25
360° view of the customer.

360° view of the customer.

Bring all your customer data into a unified view — even data from legacy and on-premises systems. Oracle, SAP, you name it. Our platform lets you integrate at the identity, data, process, and UI layers.

Deliever fast, easy, and customisable analytics

Deliever fast, easy, and customisable analytics

Satisfy the demand for business analytics without the need for more IT resources. Stakeholders can create personalised reports and dashboards by department, role, and individual.

Know more about your customer

Know more about your customer

With IoT services from Salesforce, you can route data generated from connected devices directly into Salesforce, where sales, service, marketing, and other teams can act on it

Get Salesforce CRM Demo

We make it happen! Get your hands on the best solution based on your needs.

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Salesforce CRM Features

Lead / Sales Management

  • icon_check Order Management Tracks customer orders and fulfillment.
  • icon_check Quote Management Generates and manages sales quotes.
  • icon_check Contact & Account Management Organizes customer contact details and accounts.
  • icon_check Opportunity & Pipeline Management Monitors sales opportunities and progress.
  • icon_check Task / Activity Management
  • icon_check Customer Contract Management Handles contracts and agreements with customers.
  • icon_check Lead Qualification Assesses leads to determine their potential.
  • icon_check Workflow Automation and Management Customizes workflows to fit business processes.
  • icon_check Lead Prioritisation Adjusts lead prioritization based on specific criteria.
  • icon_check Calling & Recording

Marketing Automation

  • icon_check Email Marketing Sends targeted emails to customers and prospects.
  • icon_check Campaign Management Plans and manages marketing campaigns.
  • icon_check Social Network Integration Integrates with social networks for data and marketing.

Data Sourcing / Integrations

  • icon_check Data Import/Export Allows data to be imported and exported easily.
  • icon_check Social Network Integration Integrates with social networks for data and marketing.

Personalization / Customizations

  • icon_check Task / Activity Management
  • icon_check Lead Qualification Assesses leads to determine their potential.
  • icon_check Workflow Automation and Management Customizes workflows to fit business processes.
  • icon_check Lead Prioritisation Adjusts lead prioritization based on specific criteria.

Reporting & Analytics

  • icon_check Predictive Analytics Analyzes data to forecast future trends.
  • icon_check Forecasting Predicts sales performance and outcomes.
  • icon_check Reports & Dashboards Provides visual reports and dashboards for insights.

Others

  • icon_check Data Storage  Salesforce CRM stores various data, including products, projects, prices, lead data, opportunities etc in a secure manner. All
  • icon_check Permission Management With Salesforce CRM, enterprises get access to a custom permissions module with which they can define access checks to individual

Salesforce CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • Nederlands, English, français, Italiano

Salesforce CRM Reviews

92%

Have recommended this product

Overall Score

4.6/5
Based on 23 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Best customer relationship management tool. I have used this tool for two years, it gives awesome performance with 0 glitches. Best support and user-friendly tool.” Lucky - May 11, 2024

pros_icon “Salesforce is fast, simple, and easy-to-use software. It has different functions which help me to maintain my connection with my clients. It’s an awesome CRM.” Shraddha Srivastava - Feb 26, 2024

pros_icon “Salesforce offers a wide range of features that help our team in sales forecasting and maintaining the database of contacts.” Komal - Feb 23, 2024

Cons

cons_icon “It’s hard to use for beginners like me. It does have a learning curve.” Shraddha Srivastava - Feb 26, 2024

cons_icon “It takes time to update the process. I think this can be improved in the latest versions of Salesforce.” Komal - Feb 23, 2024

cons_icon “If at all price is the only factor. However, my opinion is that you pay for the quality.” Sanjiv Patki - Aug 29, 2023

L

lucky

Verified reviewer:linkedin_verify

Founder, Project Management

Individual

Reviewed on: May 11, 2024

5/5

“Best crm tool ever”

Pros :

Cons :

Switched from : D365 Customer Engagement

Reason to switch : Best tool the d365

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SS

Shraddha Srivastava

Verified reviewer:linkedin_verify

Chief Executive Officer, Banking

2-100 Employees

Reviewed on: Feb 26, 2024

5/5

“I can easily collect and share data with the help of Salesforce.”

I can easily collect and share data with the help of Salesforce. Salesforce is fast, simple, and easy-to-use software. It has different functions which help me to maintain my connection with my clients. It’s an awesome CRM. It’s hard to use For beginners like me. It does have a learning curve.

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
K

Komal

Verified reviewer:linkedin_verify

Software Engineer, IT

501-1000 Employees

Reviewed on: Feb 23, 2024

5/5

“Worth Every Penny!!”

Salesforce's user interface is not only powerful but also user-friendly. The intuitive design ensures quick adoption across your team, minimizing training time and maximizing productivity. Save time and reduce manual effort with Salesforce's robust automation capabilities. Automate repetitive tasks, streamline workflows, and ensure your team focuses on high-value activities, driving efficiency throughout your organization

Pros :

Cons :

Switched from : Solid Performers CRM

Reason to switch : It has storage issues which was quite problematic. CRM software should have good storage but solid performers do not have it.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Salesforce Company Details

Brand Name Salesforce
Information We're Salesforce, the customer company. CRM + Data + AI + Trust.
Founded Year 1999
Director/Founders Adam Evans, Halsey Minor, Marc Benioff, Max Comparetto, Parker Harris
Company Size 1000+ Employees
Other Products Pardot, Salesforce Platform, Salesforce CPQ, Salesforce Service Cloud , Mulesoft Anypoint Platform

Salesforce CRM FAQ

A The price of Salesforce CRM in India starts from $25 at techjockey.com.
A Yes, Salesforce CRM offers a mobile app for both Android and iOS devices.
A Salesforce CRM supports MacOS, iOS, Ubuntu, Windows, Linux and Android operating systems.
A Yes, Salesforce CRM offers a free trial.
A Salesforce CRM software functions by centralizing customer data, automating sales processes through intelligent workflows, and providing real-time insights to enhance customer engagement and collaboration across teams.
A Businesses of all sizes across various industries can benefit from using Salesforce CRM software to streamline customer relationship management, automate sales processes, enhance collaboration, and gain actionable insights to drive growth and customer satisfaction.
A Yes, Salesforce CRM free demo version is available upon request at techjockey.com.
A No, Salesforce CRM is a paid software, although it offers a free trial period.

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