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Sales Mantra

Brand: FSL Software Technologies

  • 4.3

  • 15 Ratings & 10 Reviews

Sales Mantra CRM Software helps to streamline sales, automate tasks, manage leads, and increase productivity for business growth.

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Sales Mantra Software Overview

What is Sales Mantra CRM?

Sales Mantra is a customer relationship management (CRM) software that helps manage tasks and business sales by increasing productivity. The intuitive interface of this top CRM software let users generate leads, categorize contacts, centralize orders, set targets, and track performance. It makes a centralized database for the entire sales and customer management process.

It provides insights into the potential of existing and prospective customers through market research and follow-up of existing customers to gain business opportunities. It generates structured reports for business intelligence and shares important resources using library management with authentic users.

Why Choose Sales Mantra CRM Software?

  • Centralized Database: It consists of centralized database storing and organizing critical business information, including leads, customer data, orders, and reports.
  • High Conversion Rates: Streamlines the lead generation process from collection, prioritization, and categorization and automates follow-ups, increasing conversion rates.
  • Real-time Analytics Tools: Allows the sales force with real-time tools, task automation, and efficient project management for increasing overall productivity.
  • Communication and Collaboration: Allows for providing quality services through proper information flow, timely communication, resource management, complaint resolution, etc.
  • Enhanced Business Intelligence: Helps oversee targets, projections, analytics, and market research, driving strategic decisions for sustained growth.

Features of Sales Mantra CRM Software

  • Lead Generation: This CRM software efficiently manages and optimizes lead generation processes.
  • Contact Management: It captures and categorizes leads' contact information.
  • Compatible and Flexible: It has a mobile-compatible app for flexibility and supports real-time analytics.
  • Targets and Projections: It provides reports and analytics from the system every morning.
  • Sales Automation: It enables businesses to make data-driven decisions for effective sales and customer management.
  • Advance Weekly Planner: It comes with a weekly planner to plan the tasks, calls, etc, for resource utilization and time management.
  • Order Management: It has a feature of order management that centralizes and categorizes all orders with an approval mechanism.
  • Smart Alerts and Notifications: It also allows a set of alerts and notifications for order dispatch.
  • Leave Management: It helps manage sales personnel's attendance, leaves, and meetings and sets targets for executives, products, and regions.
  • Complaint Management: It provides a complaint management feature to manage and resolve customer complaints.
  • Additional Capabilities: AMC management, installation management, and preventive maintenance management.

Sales Mantra CRM Pricing

Sales Mantra CRM price details are available on request at techjockey.com. The pricing in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

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FSL Software Technologies Company Details

Founded Year:  1980

FSL Software Technologies is a software products and services company that offers application development, compliance & advisory services.

Director/Founders FSL Software Technologies
Company Size 101-500 Employees

Sales Mantra Pricing & Plans

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Sales Mantra Features

Customer Data Management (CDM)

  • icon_check Contact Management
    Users can store and manage detailed information about individual contacts
  • icon_check Account Management
    Users store and manage detailed information about companies within a single platform.
  • icon_check Customer Profiles
    Detailed customer profiles with customizable fields.
  • icon_check Contact Segmentation
    Effective segmentation for tailored campaigns.
  • icon_check Activity History
    Comprehensive interaction history for improved service.

Sales Management

  • icon_check Lead Management
    Efficient lead management with nurturing.
  • icon_check Territory Management
    Efficient territory management for optimal coverage.
  • icon_check Order Management
    Manages orders effectively from initiation to delivery.
  • icon_check Quote Management
    Easy quote management with templates.
  • icon_check Sales Forecasting
    Reliable sales forecasting with data-driven insights.
  • icon_check Deal Management
    Streamlined deal management for efficient cycles.
  • icon_check Sales Automation
    Effective sales automation for improved efficiency.
  • icon_check Workflow Automation and Management
    Easy workflow customization for optimized operations.
  • icon_check Opportunity & Pipeline Management
    Streamlined pipeline management for better forecasting.
  • icon_check Contract Management
    Managing contracts from their creation, execution, and performance tracking to their eventual termination.

Marketing Automation

  • icon_check Email Marketing
    Effective email marketing with tracking.
  • icon_check Campaign Management
    Effective campaign management with tracking.
  • icon_check Lead Nurturing
    Efficient lead nurturing with personalized content.
  • icon_check Customer Journey Tracking
    Effective customer journey tracking for improved experiences.
  • icon_check Customer Segmentation
    Effective segmentation for tailored campaigns.
  • icon_check Event-Triggered Workflows
    Comprehensive touchpoint monitoring for improved engagement.
  • icon_check Automated Campaigns
    Easy automated campaigns for consistent engagement.

Data Sourcing / Integrations

  • icon_check Data Import/Export
    Easy data import/export for seamless integration.
  • icon_check API Access
    Provides API for integration with third-party systems.
  • icon_check Calendar Integration
    Easy calendar integration for better planning.
  • icon_check Third Party Integrations
    Efficient accounting and billing with tools.
  • icon_check eCommerce Integrations
    Integrates eCommerce platforms for order management.
  • icon_check Interactive Voice Response (IVR) Integration
    It allow users to record and store sales calls for later review and analysis.
  • icon_check Social Media Integration
    Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Email Marketing Tools Integration
    Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration
    Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.

Collaboration Tools

  • icon_check Team Communication
    Effective team collaboration with tools.
  • icon_check Task / Activity Management
    Efficient task and activity management with updates.
  • icon_check Document Sharing & File Storage
    Easy document sharing and tracking with secure access.
  • icon_check Omnichannel Support & Engagement
    Allows businesses to manage customer across phone, email, website, social media, and physical stores.

Security & Compliance

  • icon_check Data Encryption
    Reliable data encryption for enhanced security.
  • icon_check Role-Based Access Control (RBAC)
    Effective role-based access for enhanced security.
  • icon_check Backup & Disaster Recovery
    Backup systems in place to avoid data loss or disruption.
  • icon_check Audit Trail
    Track changes and updates within the system for enhanced security and transparency.
  • icon_check GDPR & Data Privacy
    Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.

AI & Machine Learning

  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Lead Scoring
    Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts.
  • icon_check Chatbots
    Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Real Time Analytics
    Effective real-time analytics for data-driven decisions.
  • icon_check Campaign Performance
    Optimizes marketing campaign performance with analytics.
  • icon_check Custom Dashboards
    Easy customizable dashboards for real-time analytics.
  • icon_check Sales Performance Reports
    Provides insights on sales performance and growth trends.
  • icon_check Customer Insights
    Reliable sales forecasting with data-driven insights.
  • icon_check Performance Tracking
    Efficient performance tracking for continuous improvement.
  • icon_check Predictive Analytics
    Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Forecasting & Trends
    Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check Event-Triggered Notifications
    Triggers notifications for key events automatically.
  • icon_check Custom Workflow Alerts
    Custom alerts for workflow actions based on set conditions.
  • icon_check System Errors/Failures
    Tracks system errors for timely resolution and actions.
  • icon_check Customer Interaction Alerts
    Alerts for customer interactions ensure timely follow-up.
  • icon_check Workflow Trigger Alerts
    Triggers actions based on specific workflow events.
  • icon_check SLA Violations
    Tracks SLA compliance and flags violations when needed.
  • icon_check Lead Activity Alerts
    Effective reminders and notifications for tasks.

Others

  • icon_check Budget Tracking
    Efficient budget tracking with insights.
  • icon_check Touchpoint Monitoring
    Comprehensive touchpoint monitoring for improved engagement.
  • icon_check Landing Pages & Forms
    Effective templates for streamlined processes.
  • icon_check Call Tracking and Recording
    It allow users to record and store sales calls for later review and analysis.
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Sales Mantra Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Live Chat Communities
Language
English
Training Resources
Documentation Videos

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Sales Mantra Reviews

4.3

Out of 5

img

Overall Rating

Based on
10 Verified Reviews

Rating Breakdown

  • Features 4.2
  • Value for Money 4.3
  • Ease of Use 4.3
  • Customer Support 4.4

88% Recommend this Product

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Pros

  • "It boosts my efficiency. I feel like I can get more done in lesser time."

    Uttap BanuaDec 18, 2024

  • "The setup is quick. I had it up and running in no time and I did not need any manual or tutorial to do that."

    Joe Urcuhuaranga SotoNov 27, 2024

  • "Their support team is great. They are responsive and do not leave me hanging when I have questions."

    Nihal Sinha Oct 18, 2024

Cons

  • "The trial version does not let you try most of the features and it feels limited compared to the premium."

    Uttap BanuaDec 18, 2024

  • "Customization takes time. I noticed that customizing workflows takes longer than I expected."

    Nihal Sinha Oct 18, 2024

  • "Although the app is good it still feels limited and restrictive when compared to the desktop version."

    Dinesh SharmaOct 11, 2024

Uttap Banua

Administrator

Industry: Digital Marketing User since: 1-2 years

4.2

Reviewed on: Dec 18, 2024

Techjockey Verified

“Increased Efficiency but Trial Version is Limited”

My productivity has significantly increased thanks to Sales Mantra; I feel like I can do more work in less time. It is difficult to fully understand the software's capabilities before committing because it prevents you from exploring most of its features during the trial phase.

Pros

It boosts my efficiency. I feel like I can get more done in lesser time.

Cons

The trial version does not let you try most of the features and it feels limited compared to the premium.

Switched from Netsuite CRM

Reason to switch

Sales Mantra offered the tools I needed in a much simpler more affordable package.

joe Urcuhuaranga soto

Human Resources

Industry: Professional Services User since: 6-12 months

4.1

Reviewed on: Nov 27, 2024

Techjockey Verified

“Quick Setup but Minor Bugs”

I did not even need a lesson or handbook to get started with Sales Mantra; I was up and running in no time. I have occasionally observed a few small problems that can be a little unpleasant, but nothing that is a deal breaker.

Pros

The setup is quick. I had it up and running in no time and I did not need any manual or tutorial to do that.

Cons

I noticed that every now and then I run into minor bugs.

Switched from ClickUp

Reason to switch

I switched from ClickUp since I needed a CRM that was more focused on sales management than project management.

Nihal sinha

Administrator

Industry: Computer Networking

4.5

Reviewed on: Oct 18, 2024

Techjockey Verified

“One of The Best Support”

Sales Mantra's support staff has been excellent; they always answer my queries promptly and are helpful. Customizing workflows, however, takes longer than I anticipated, which might be annoying when I am pressed for time.

Pros

Their support team is great. They are responsive and do not leave me hanging when I have questions.

Cons

Customization takes time. I noticed that customizing workflows takes longer than I expected.

Switched from Freshsales

Reason to switch

I moved from Freshsales since I wanted a more responsive customer support and simpler interface.

See All Sales Mantra Reviews

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Articles for Sales Mantra

See All Related Articles

Which operating system does Sales Mantra CRM support?

Sales Mantra CRM is compatible with Windows, Linux, Ubuntu, and macOS operating systems.

Is there any Sales Mantra CRM app?

Sales Mantra CRM app is available for Android and iOS mobile devices.

What is the deployment type of Sales Mantra CRM?

Sales Mantra CRM supports web-based deployment.

How much does Sales Mantra CRM cost?

Sales Mantra CRM pricing is available on request at techjockey.com.

Who are the potential users of Sales Mantra CRM?

Sales Mantra CRM is typically used in various industries, including manufacturing, retail, healthcare, and finance, providing Sales personnels, Marketing executives, Customer executives with efficient tools for better processes, enhanced customer interactions, and increased productivity.

Is there any free trial or demo for Sales Mantra CRM?

Sales Mantra CRM demo is available for free with techjockey.com.

Is Sales Mantra CRM free?

Sales Mantra CRM does not offer a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How can you download Sales Mantra CRM?

Sales Mantra CRM installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does Sales Mantra CRM work?

Sales Mantra CRM helps with helps with lead generation, sales force automation, project and service management, analytics, and mobile accessibility. Its unique selling points include efficient task management and centralized database.

Sales Mantra Questions

Q:

How to manage customer database in Sales Mantra CRM?

Maryam Babaee Nov 29, 2024
A:

Managing a customer database in Sales Mantra CRM involves importing customer data from various sources such as spreadsheets, email lists, or manual entry. The CRM provides tools for organizing customer information into segmented categories based on criteria like purchase behavior or demographics.

The CRM also allows for easy updates, tracking of communication history, and the ability to link related records such as opportunities and support tickets, ensuring that all relevant data is easily accessible to the sales team for more effective customer management.

Sanoj Yadav Nov 29, 2024
Q:

Is Sales Matra a free CRM software?

farid ansari Nov 29, 2024
A:

Sales Mantra CRM is not entirely free; it offers a free trial for users to explore its features before making a commitment. After the trial period, users can choose from various pricing plans based on their business size and the features they need.

While the free version provides basic functionalities, advanced features such as automation, reporting, and integrations may require a paid plan. Businesses can evaluate whether the value offered justifies the investment during the trial phase.

Shilpa Jain Nov 29, 2024
A:

While Sales Mantra offers a range of features for sales management, some competitors may provide more advanced functionality in areas like marketing automation, customer segmentation, or user interface customization. Other CRMs might also offer better integrations with certain platforms or superior customer support services.

Additionally, the scalability of other CRMs may be better suited for larger enterprises, and they may have more comprehensive features like AI-powered insights or predictive analytics, which some businesses might find valuable for their growth and decision-making processes.

Paul Brandon Nov 29, 2024
Q:

How to customize the reports in Sales Mantra CRM?

Nishtha Sharma Nov 29, 2024
A:

Customizing reports in Sales Mantra CRM involves selecting specific data fields, filters, and date ranges based on the user's needs. The CRM offers drag-and-drop functionality for easy report customization, allowing users to focus on the metrics that matter most to them.

Reports can be saved for future use or exported in multiple formats such as Excel or PDF. This flexibility helps users generate personalized insights for performance analysis, forecasting, and business strategy adjustments.

Sappan Seth Nov 29, 2024
A:

Yes, Sales Mantra CRM allows users to track tasks and activities through the task management and activity logs. Tasks can be assigned to individual team members with deadlines and reminders, ensuring timely completion. Activities such as calls, emails, meetings, and notes are also recorded automatically.

The activity timeline in Sales Mantra provides a comprehensive view of each customer's journey, enabling sales teams to stay on top of all interactions and improve follow-up efforts. This helps to ensure that important tasks are never overlooked.

Abhishek Gupta Nov 29, 2024
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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.