RazorpayX Payroll Questions & Answers

To change your RazorpayX account password, follow the steps given below:

• Open your Razorpay account
• Go to 'Account & Settings'
• Press on the 'Edit' option next to 'Password'
• Input your current password
• Set your new password
• Click on 'Change Password' to Confirm it.

To reactivate your RazorpayX Payroll account, follow the steps given below:

• open your Razorpay account
• Go to the ‘Payroll’ section
• Start the process of reactivation by providing the required details

In RazorpayX you cannot cancel a payout once it is actively processing.

To add multiple bank accounts or VPA addresses to a contact on RazorpayX, follow the steps given below:

• Open your RazorpayX account
• go to the contact's profile
• Hit 'Add Fund Account'
• specify the details for each new bank account or VPA address you wish to add

To add the same bank account against many Contacts in RazorpayX, simply create a 'Fund Account' with the bank information once, then link that Fund Account to each Contact you wish to attach to it.

To block payouts to a contact in RazorpayX, follow the steps given below:

• Open your RazorpayX account
• Navigate to the specific contact
• Go to the contact details
• Use the 'deactivate' function
• This will effectively prevent any new payouts from being sent to that contact

To create a contact in RazorpayX, follow the steps given below:

• Open your RazorpayX account
• Go to the drop-down menu next to + Payouts
• Hit ‘Add Contact’
• Input the contact details
• Press on the ‘SAVE AND CLOSE’ option

To generate an account statement report in RazorpayX, follow the steps given below:

• Open your RazorpayX account
• Choose Account Statement
• Hit Export
• Select the date range for the statement
• Choose the format
• Press on the ‘Download’ option