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Proton VPN Questions & Answers

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Showing 1- 9 of 9 questions

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Q:

Does Proton VPN work in China?

SHIV SHANKAR . Oct 29, 2024 A:

Yes, but you may need to try specific servers optimized for bypassing restrictions.

Mahesh Godse . Oct 29, 2024
Q:

How to enable split tunneling in Proton VPN?

Nmae Last . Oct 29, 2024 A:

Open the app, go to settings, and toggle the split tunneling option to select which apps you want to tunnel through the VPN. The steps to enable split tunneling in Android and Windows is same. However in Linux, you have to open the configuration menu with protonvpn configure, then select Split Tunneling with '6' and confirm with 'y.'

Jiniandsurben DjKc . Oct 29, 2024
Q:

Why am I getting a 'DNS leak' warning with Proton VPN?

Anna Glapa-Grossklag . Oct 29, 2024 A:

This can occur if the VPN isn’t configured properly. Ensure that the VPN’s DNS settings are activated in the app.

Pulkit Patel . Oct 29, 2024
Q:

How can I use Proton VPN on multiple devices?

Pankaj Chetry . Oct 29, 2024 A:

Use your Proton VPN account information to log in after downloading and installing the Proton VPN app on each device you wish to secure. If you have a Proton VPN Plus plan, you can connect up to 10 devices at once using a single account.

Syedsaif . Oct 29, 2024
Q:

How to cancel my Proton VPN subscription?

neyl . Oct 29, 2024 A:

Proton VPN provides a money-back guarantee for 30 days. Unless you purchased with cash or a bank transfer, you can receive a complete refund if you cancel within this time frame. Depending on how long your plan was in effect and how long you utilised the service before cancelling, you might also qualify for a prorated refund.
Go to your account settings on the Proton website, find the subscription section, and follow the cancellation prompts.

Raj Nath Rana . Oct 29, 2024
Q:

What to do if Proton VPN is not connecting?

RAJESH SAH . Oct 29, 2024 A:

If Proton VPN is not connecting, then:

  • Check your internet connection, first.
  • Try a different server.
  • Confirm your login information.
  • Make sure your firewall and antivirus settings aren't preventing the connection. 
  • Restart the application.
  • Update Proton VPN to the most recent version.

Get in touch with Proton VPN support for more help, if required.

Amaze . Oct 29, 2024
Q:

How do I set up Proton VPN on my router?

Subhasmita Sahu . Oct 29, 2024 A:

You must first access your router's settings, go to the VPN client section. Then, enter the OpenVPN configuration file that you downloaded from your Proton VPN account, choosing "Router" as the platform. Most routers need to have custom firmware, such as DD-WRT. It supports advanced VPN configurations like Proton VPN. Before saving the configuration, make sure you have selected the correct server location and settings in your router interface.

 

Steps to set up Proton VPN on your router:

  1. Log in to your Proton VPN account.
  2. Download the configuration file.
  3. Access your router settings.
  4. Find the VPN client section.
  5. Enter configuration details.
  6. Select server location.
  7. Save and activate.

SIDDARTHAN MOHANKUMAR . Oct 29, 2024
Q:

How to do full-disk encryption in Proton VPN?

Mahesh Upadhyay . Oct 23, 2024 A:

On all of its servers, Proton VPN uses full-disk encryption (FDE) by default; hence, no action is necessary to enable it. Each exit server's software, configurations, and server certificates are protected by FDE. This prevents attackers from accessing the server even if they manage to physically enter.

Christopher Bennett . Oct 23, 2024
Q:

How can I use Proton VPN for streaming?

Dinesh Mahinpal . Oct 23, 2024 A:

To use Proton VPN for streaming, you must have a Proton VPN Plus or Proton Unlimited plan. You can create a new plan or upgrade your account via the app.

Follow the steps to stream with Proton VPN:

  1. Sign up for a paid plan.
  2. Download the app and log in.
  3. Connect to a Plus server. You can connect up to 10 streaming devices at once.
  4. Log in to your streaming service.

Adil Ahmad . Oct 23, 2024

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