PickyAssist

What is Picky Assist?

Picky Assist is customer service software that enables contact between businesses and customers as smoothly as possible through lots of channels, including email, phone support, and social media. It has built-in AI-based chatbots for automatic response creation, live chat support for true real-time interaction, and a ticketing system to sort out the management of requests from customers.

Besides having these, the platform also integrates with CRM tools to enable customer-specific service based on stored client information. The system has multifunctional support in over two hundred languages for multi-language capabilities and reaches broader regions. Automation, analysis, and customizable interfaces help companies achieve efficiency and delight with clients. Picky Assist self-serve capabilities include FAQs as well as knowledge bases.

Key Features of Picky Assist

• Chatbots: Picky Assist uses AI-driven chatbots to help support teams automate customer interaction in the form of troubleshooting guidance, answering basic queries, and guiding purchases, all of which they complete in real-time 24/7.
• Broadcaster: The Broadcaster feature would be useful for business since it would enable targeted automatic messages or notifications to customers on any number of channels. These could be promotional offers, updates, or reminders to help businesses engage users without human intervention.
• Conversion Funnel: This feature takes customers through stages in an interactive and conversation-like manner, much like the sales funnel. It allows potential leads to become converted into customers by personalizing the experience, collecting appropriate data, and nurturing through the buying process.
• Connectors: Connectors are integrations that would allow Picky Assist to integrate with other tools or platforms, like CRM systems, payment gateways or whatever external applications. Connectors allow the smooth flow of data, therefore, they create a seamless experience between customers and businesses through integration with current software.
• Generative AI: The feature leverages advanced AI models, ensuring that it is even more personalized and relevant in context. This helps in generating automatic responses, marketing content, and even personalized suggestions according to the data of the customer in terms of efficiency and engagement.
• Modular CRM: The Modular CRM module will empower businesses to manage their relations with customers through flexible and configurable CRM systems. It can be tailored to the specific needs of the business, such as tracking a customer's interaction, handling leads, and segmenting customers for targeted communication.
• Teambox: Teambox is a collaboration feature to help teams work together efficiently. It gives a common space for communication, management of tasks, and collaboration on the workflow. This helps keep teams organized and with the collective addressing of customer issues, reduced response, and improved service quality.

Benefits of Picky Assist

• Enhanced Customer Experience: AI chatbots and automation are providing quick, personalized interactions, hence raising customer satisfaction.
• Increased Efficiency: The automation tools perform routine tasks, leaving support teams with the more complicated ones.
• Omni-channel Support: Accessibility will be improved through engagement with the customers on various channels such as chat, email, and social media.
• Personalization: Businesses can deliver personalized experiences and relevant recommendations through CRM and AI features.
• Scalability: Picky Assist automatically grows with your business as it handles increased volumes of support.
• Better Collaboration: Teambox shares tasks and information, enhances workflow, and shortens response time.
• Data-Driven Insights: Analytics and reporting help businesses develop optimized support strategies and ultimately improve service quality.
• Cost Savings: Automation decreases the demand for higher human support, hence lowering operational costs.

Picky Assist Pricing

Picky Assist pricing starts from $14/month and other plans are also available with multiple functionalities.

Pricing Plans:

Basic: $14/month

Pro: $29/month

Ultimate: $49/month

API Only Plan: $34/month