PandaVPN Questions & Answers

Open the Panda VPN app, go to Settings, and select the VPN protocol you want to use (e.g., OpenVPN, IKEv2).

Ensure your app is updated, try switching servers, or check your internet connection. If the problem persists, reinstall the app or contact support.

To cancel a Panda VPN subscription, you can do the following:

1. Log in to your Panda account.
2. Select the Products and services tab.
3. Click More info for your product.
4. In the right panel, select Cancel subscription.

Additionally, you can cancel your subscription by sending Panda VPN a written notice by registered mail, fax, or email. Customer.service@pandasecurity.com is the email address you can use. After you receive the written notification, Panda Security will repay you within 14 days.

Yes, Panda VPN can be used on multiple devices.

• PandaVPN Pro: Works on Windows, Mac, iOS, Android, Linux, and Android TV.
• Panda Dome VPN: Works on Windows, Android, Mac, and iOS. The premium version allows up to five devices to connect simultaneously.

Restart your device, switch servers, check your internet connection, or reinstall the Panda VPN app. If issues persist, contact Panda VPN support.

Yes, Panda VPN uses strong encryption and has a no-logs policy, ensuring your data is secure and private.

Open the Panda VPN app, go to Settings, and enable the Kill Switch feature. This will disconnect your internet if the VPN connection drops.

Netflix may block some VPN servers. Try connecting to a different Panda VPN server or contact Panda VPN support for a list of servers that work with Netflix.

To configure Panda VPN on your router, go to the VPN section of the router's settings panel, enter the server information that Panda VPN has provided, such as the server address, username, and password, and follow the instructions that are specific to your router model. You will probably need to enable the OpenVPN client and paste the Panda VPN configuration file.

Slow connection can be due to server load, distance from the server, or network issues. Try switching to a different server, using a wired connection, or checking your internet speed.