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  3. Ozonetel Cloudagent Lite

Ozonetel Cloudagent Lite

Brand : Ozonetel Systems

Price On Request

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  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
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    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

What is Ozonetel Cloudagent Lite Ozonetel Cloudagent Lite is a cloud-based phone service solution provider that is predominantly used by SMEs. It is completely cost-effective and requires zero rental, which means that you get to enjoy full talktime value. The software allows users to integrate with ...Read more

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Ozonetel Cloudagent Lite Software Pricing, Features & Reviews

What is Ozonetel Cloudagent Lite

Ozonetel Cloudagent Lite is a cloud-based phone service solution provider that is predominantly used by SMEs. It is completely cost-effective and requires zero rental, which means that you get to enjoy full talktime value. The software allows users to integrate with SMS and Email - the two most used tools for following up on calls. You can instantly organize your customer calls according to your business needs by using Ozonetel Cloudagent Lite PBX solution.

This IVR software is able to track and log every call for future references, store call recordings systematically and scale up or scale down operations easily as per your business needs. The software helps in optimizing the performance of your sales team, hence boosting customer satisfaction rates and the overall sales. Additionally, you can improve your performance by monitoring over 40 insightful analytics reports of agents’ call handling approaches.

How does Ozonetel Cloudagent Lite work?

Ozonetel Cloudagent Lite requires zero fixed costs and does not need any hardware or software. You can get started with it in a matter of minutes through the following steps:

  1. Choosing Your Phone Number: Users get the option to choose from a set of toll-free numbers present in the software or may opt for local phone numbers. You can also use an existing phone number for the purpose.
  2. Setup IVR: Next, the users can log in simply and set up their IVR within minutes. Henceforth, they can add a menu to route calls to the right callers and the right departments.
  3. Kickstart: Finally, users can answer the calls of their customers on mobile devices and login to Ozonetel Cloudagent Lite to view call reports and recordings, and analyze them accordingly.

Pricing of Ozonetel Cloudagent Lite

The pricing of Ozonetel Cloudagent Lite is exclusively available on the request of customers. You are requested to get in touch with our sales team through the “request a callback” option on our website. 

How can users grab more business opportunities by using Ozonetel Cloudagent Lite?

Ozonetel Cloudagent Lite comes equipped with readymade solutions that offer cost-effective calling solutions. With this IVR software solution, customers can connect with agents even if they are not at their desks. The software makes a queue for the customers if the lines are busy so that everyone gets a chance to speak to the customer support team. Since every call is logged, you can see the ones that got disconnected in the queue and get back to them accordingly. Using Ozonetel Cloudagent Lite, one can also get SMS alerts for the calls that remain unanswered.

Compatibility of Ozonetel Cloudagent Lite

Ozonetel Cloudagent Lite has both desktop as well as mobile versions. It runs exclusively on Windows desktops.

Ozonetel Cloudagent Lite Pricing & Plans

Ozonetel Cloudagent Lite price is available on request

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Ozonetel Cloudagent Lite Features

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CRM Integration

The software provides integration with Zoho, Zendesk, Salesforce, and others, for smooth business functionalities and reduction

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Banquet and conference Management

Users can access advanced call controls such as mute or conference through Ozonetel. It also provides a call queuing feature for

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Contact Management

You can manage SLAs better by monitoring the call queues of customers in real-time, which ensures that you don’t miss out on

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Internal Call Transfer

The software has a special feature of Warm Transfer that is used to route calls to the supervisor or the appropriate department

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Call Recording

Users can easily record calls for future purposes and track call recordings to train the agents and monitor their performances.

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Call Center Management

Ozonetel uses AI-based speech analytics to extract information and gauge performances of agents in real-time. This helps in an

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Outbound Reporting

Ozonetel provides a robust and flexible outbound solution that helps in improving agents’ productivity and automating the tasks

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IVR and Dial Groups

This feature of the software helps collect feedback from employees, connect callers to the right agents for both inbound and

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Lead Management

Since the software comes equipped with a call queuing feature, it makes sure that you don’t miss out any call(s), which are

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Call Routing

Ozonetel Cloudagent Lite uses the Automatic Call Distribution Logic to perform call routing. This helps in the automatic routing

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API Integration

The open APIs of Ozonetel support integration with custom systems and self-service configuration.

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Inbound Reporting

This feature of the software helps in generating agent productivity reports, and depicting average talk times, first call

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Outgoing Call Tracking

The outgoing call tracking tool of Ozonetel Cloudagent Lite is essentially useful in calling prospective leads and recording the

Ozonetel Cloudagent Lite Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • AI Features:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • Education, Hospitality, Retail, Logistics, E-Commerce, Tours and Travels , Finance , Banking
  • All Businesses
  • English
  • AI Integrated

Ozonetel Cloudagent Lite Reviews and Ratings

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Ozonetel Systems Company Details

Brand Name Ozonetel Systems
Information Ozonetel Systems is a pioneer and a leading provider of on-demand cloud communication services in India.
Founded Year 2007
Director/Founders Atul Sharma, C Chaitanya, Murthy Chintalapati
Company Size 1-100 Employees
Other Products KOOKOO CloudAgent

Ozonetel Cloudagent Lite FAQ

A This feature is used by call centre agents to greet customers and offer them menus, such as “Dial 1 for Sales”, etc.
A The live monitoring tools present in Ozonetel Cloudagent Lite hels in the management of call queues and tracking of agent performances in real-time.
A You can use pre-built insightful reports and live monitoring dashboards to ensure comprehensive call monitoring.
A You can use the Ozonotel mobile app that is readily available to work from home uninterruptedly.
A Yes, Techjockey provides live demo of Ozonetel Cloudagent Lite as per your chosen date and time.

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